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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
610 Reviews
Call Dealership (904) 823-3000
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375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 610 reviews

December 22, 2023

Even though Joe the person who usually takes care of my vehicle was not there, Jake did a good job of filling in. When another customer canceled. he was able to fit me in even though I did not have an appo More

by HMCCALL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Dec 23, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know that Jake was able to step in and provide you with great service at Fields Cadillac xx. Augustine! It's always our goal to accommodate our customers' needs, even when things don't go as planned. Thanks for the positive review!

December 20, 2023

Always the best service & very friendly. I enjoy bringing my Mary Kay Pink Cadillac here for service. More

by Natalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Schulze
Report | Print
Dec 20, 2023 -

Fields Cadillac St. Augustine responded

Natalyn, we're delighted to know you've had consistently great service at Fields Cadillac xx. Augustine! We always look forward to seeing your Mary Kay Pink Cadillac roll in for a visit.

December 19, 2023

Exceptional Service! From start to finish the experience could not have been any more stress free. More

by Jaguars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Report | Print
Dec 20, 2023 -

Fields Cadillac St. Augustine responded

Thank you so much for leaving Fields Cadillac xx. Augustine a five-star review! We are thrilled you had a five-star experience and we'll see you next time.

December 16, 2023

Service and staff was awesome I was running a little bit late and still was taken care of and out in with quality service and my vehicle fixed just like new. More

by thierrien1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay the service technician
Report | Print
Dec 18, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know our team at Fields Cadillac xx. Augustine was able to accommodate you even when running late and provide quality service! Thanks for the review!

December 15, 2023

I really like this organization. The sales team especially PJ is top notch. They definitely respect and value their clients. More

by jwmosley12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Package sital
Report | Print
Dec 15, 2023 -

Fields Cadillac St. Augustine responded

Thanks for the feedback! We're glad to know that PJ and our team at Fields Cadillac xx. Augustine have been able to provide you with a top-notch experience.

December 14, 2023

It is always a pleasure to go to Fields Cadillac! Great personnel and friendly and helpful. More

by Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Dec 15, 2023 -

Fields Cadillac St. Augustine responded

We are glad to hear that our team has provided excellent service. Thank you for being a valued client of Fields Cadillac xx. Augustine.

December 12, 2023

Melvin Jackson was a very nice and kind salesman. Yes, Would refer others to him. More

by debra.hamilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pennington
Report | Print
Dec 12, 2023 -

Fields Cadillac St. Augustine responded

Thanks for referring others to Fields Cadillac xx. Augustine, Debra! Melvin and our team are always here to help - see you next time!

December 11, 2023

Always professional staff doing good precise work. Service dept does excellent work & breakfast was really good More

by Elvis316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Dec 11, 2023 -

Fields Cadillac St. Augustine responded

Elvis, we're glad to know you enjoyed our service and breakfast at Fields Cadillac xx. Augustine! We always aim for precision in our work. Thanks for the review!

December 10, 2023

Was provided a $1400 estimate to include $475 for a new battery that I was told, “really should be replaced” and . “It was testing low’. Brought it to another shop, hours later and they couldn’t find anyt More

by Grover4405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 11, 2023 -

Fields Cadillac St. Augustine responded

I'm sorry to hear about your experience. We aim for transparency in all our services, and it's concerning that you felt otherwise. It was never our intention to make you feel this way, and we'd like the opportunity to address any misunderstandings directly with you. If possible, could we discuss this further? Thank you, Kevin Hand - Service Director - 9048233000

December 08, 2023

Joe was very pleasant and helpful. He worked very well with the warranty in my behalf. More

by sgtpepper1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammirati
Report | Print
Dec 08, 2023 -

Fields Cadillac St. Augustine responded

Thank you for giving a shout-out to Joe. We are happy to hear he was helpful with your warranty. The entire Fields Cadillac xx. Augustine team appreciates your support and five-star review!

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