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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
574 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 574 reviews

February 27, 2024

Prompt service and I always have a freshly washed car returned to me. Honest dealership that explores all options with you. More

by Tarheelgirl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 27, 2024 -

Fields Cadillac St. Augustine responded

We appreciate your kind words about our service at Fields Cadillac xx. Augustine! We're glad to know that you value the honesty and thoroughness we strive for in all interactions. Thanks for sharing this positive review with us!

February 16, 2024

Our experience today was the best! Jake in Service took great care of us as did Joe and. Bryce. The luncheon service by Estazia was excellent! All in all....we love Fields Cadillac More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Joe, Bryce
Feb 18, 2024 -

Fields Cadillac St. Augustine responded

Cliff, we're delighted to know that Jake, Joe, and Bryce provided excellent service during your visit here at Fields Cadillac xx. Augustine! Thanks for the shout-out to Estazia as well, we'll be sure to pass along your kind words to everyone. Take care!

February 15, 2024

Joe in the service department was exceptional keeping us informed of the repair status of our car recently. It took 10 days to complete the repair as it had to be towed to their sister dealership in Daytona More

by MS-ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Feb 16, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know that Joe and our team at Fields Cadillac xx. Augustine were able to keep you updated throughout your repair process! Thanks for the positive feedback, we appreciate it greatly!

February 14, 2024

I was met promptly and pleasantly. Joe kept me informed on their progress and all went very well. More

by 1967crusader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammirati
Feb 15, 2024 -

Fields Cadillac St. Augustine responded

Thank you for the review! We appreciate the kind feedback about Joe and hope to see you again at Fields Cadillac xx. Augustine!

February 13, 2024

Great Customer Service! Michelle set an appointment for an Oil Change and Tire Rotation, gave me pricing, and then looked up and applied my Cadillac Rewards. Upon arriving, More

by sgroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Michelle
Feb 13, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know that Michelle and Jake made your service visit a smooth one at Fields Cadillac xx. Augustine! It's great to see you were in and out quickly, we appreciate the feedback. Safe travels until next time!

February 11, 2024

We felt very comfortable at this dealership. there was no pressure put on us while there .very pleasant atmosphere More

by Davidhess25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton
Feb 12, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know you felt comfortable and pressure-free during your visit at Fields Cadillac xx. Augustine, David! We strive for a pleasant atmosphere, so it's great to see that reflected in your experience. Thanks for the positive review!

February 08, 2024

Was sent to Fields Cadillac from a local Ford Dealer for warranty service on a Chevrolet 1500 pickup truck that I purchased used from them that they weren’t comfortable performing an inspection on possible More

by Scott R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service Department
Feb 09, 2024 -

Fields Cadillac St. Augustine responded

Scott, we're glad to know that Joe and our service team at Fields Cadillac xx. Augustine were able to assist you with your Chevrolet 1500 pickup truck inspection. We pride ourselves on providing top-notch hospitality and amenities for all of our customers! We are looking forward to seeing you again for any future services.

February 04, 2024

Excellent service and attention to detail. Friendly customer support with genuine care. Highly recommend for all your vehicle needs. More

by earlglisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Service Advisor
Feb 05, 2024 -

Fields Cadillac St. Augustine responded

Earl, we're delighted to know you had such a positive experience at Fields Cadillac xx. Augustine! Thanks for recommending us and highlighting our attention to detail. We look forward to serving your vehicle needs in the future!

February 03, 2024

Joe is super. All service is good. Nicest place to go!very efficient and attentive to everything! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 05, 2024 -

Fields Cadillac St. Augustine responded

Thanks for commending Joe's expert service! The Fields Cadillac xx. Augustine Team looks forward to seeing you next time!

January 27, 2024

very helpful and understanding my problems. Gave good advice for having road problems. helped with my rewards. More

by ervm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rucker
Jan 29, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know that our team at Fields Cadillac xx. Augustine was able to assist you effectively and provide valuable advice for road problems. Thank you for your feedback!

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