Fields Cadillac St. Augustine
St. Augustine, FL
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Our experience today was the best! Jake in Service took great care of us as did Joe and. Bryce. The luncheon service by Estazia was excellent! All in all....we love Fields Cadillac Jake in Service took great care of us as did Joe and. Bryce. The luncheon service by Estazia was excellent! All in all....we love Fields Cadillac! Well done....again! More
Joe in the service department was exceptional keeping us informed of the repair status of our car recently. It took 10 days to complete the repair as it had to be towed to their sister dealership in Daytona informed of the repair status of our car recently. It took 10 days to complete the repair as it had to be towed to their sister dealership in Daytona. Joe consistently kept us updated - which was tremendously appreciated! All the employees we have dealt with at this dealership have been exceptional! More
Great Customer Service! Michelle set an appointment for an Oil Change and Tire Rotation, gave me pricing, and then looked up and applied my Cadillac Rewards. Upon arriving, Michelle set an appointment for an Oil Change and Tire Rotation, gave me pricing, and then looked up and applied my Cadillac Rewards. Upon arriving, I was promptly greeted by Jake who already had all the necessary paperwork to get me quickly into service. I was in and out in about 40 minutes. More
Was sent to Fields Cadillac from a local Ford Dealer for warranty service on a Chevrolet 1500 pickup truck that I purchased used from them that they weren’t comfortable performing an inspection on possible warranty service on a Chevrolet 1500 pickup truck that I purchased used from them that they weren’t comfortable performing an inspection on possible front suspension issues. Joe and his service team at Fields Cadillac St. Augustine are beyond excellent. Well seasoned experienced mechanic test drove vehicle with myself and was able to diagnose issue and put my concern at ease. Their hospitality at Fields is amazing from the facilities with all their complimentary amenities (a chef prepared breakfast to order). Will definitely look at bringing my GM vehicle back for any future service needs. More
Excellent service and attention to detail. Friendly customer support with genuine care. Highly recommend for all your vehicle needs. Friendly customer support with genuine care. Highly recommend for all your vehicle needs. More