Fields Cadillac St. Augustine

PJ was very helpful and knowledgeable. Excellent buying experience! They offer a number of additional services too. Excellent buying experience! They offer a number of additional services too. More

I have been going to this dealership for about 10 years. We live in NJ and have a home in xx Augustine and I wait till we go to xx Augustine to get any car work done because I always loved the way the deale We live in NJ and have a home in xx Augustine and I wait till we go to xx Augustine to get any car work done because I always loved the way the dealership worked. However in the past 2 years something has changed. It now seems like it’s all about the bottom line and customer care and service is no longer a priority. My last visit was awful. I have never been treated so poorly by a business. I will never again use this dealership for anything. More

Bob Houssami was awesome. He found me the exact Lyriq I was looking for and was a true professional through the entire process. He found me the exact Lyriq I was looking for and was a true professional through the entire process. More

Awesome buying experience. From the time we first walked into the showroom we were treated like royalty. The whole team, from the receptionist to the VP, has redefined the de From the time we first walked into the showroom we were treated like royalty. The whole team, from the receptionist to the VP, has redefined the definition of customer service with a seamless operation down to teaching us how to use the technology on our new car. More

Excellent personal service and surpassed my expectations. Jake is a wonderful service manager who took time to explain what would happen for my repair. Jake is a wonderful service manager who took time to explain what would happen for my repair. More

Service personnel were professional and knowledgeable but seemed unconcerned with the issues on the vehicle. seemed unconcerned with the issues on the vehicle. More

In and out, great people would go back, sales and finance did a great job did a great job More

Fields Cadillac takes great care of my car and me in a courtesy, professional way. I have no complaints! Jake , my service advisor, took care of only what I asked for and supplied me with a short list of courtesy, professional way. I have no complaints! Jake , my service advisor, took care of only what I asked for and supplied me with a short list of things that will need attention soon. Jake also asked if I had any questions or concerns. No complaints at all regarding the excellent, complementary, hot breakfast I enjoyed. Being treated with kindness is a great way to start the day. Thank you! More

Very Quick service and a nice lunch. Always enjoy having them work on my vehicles Always enjoy having them work on my vehicles More

Fields Cadillac repeatedly went out of their way to make sure I was comfortable within their dealership and on the road with my loaner while my car was being repaired. They kept me informed about my repair sure I was comfortable within their dealership and on the road with my loaner while my car was being repaired. They kept me informed about my repair and when my car was finished it came back cleaner than I brought it! I HIGHLY recommend and encourage people to consider them for automotive needs! More