Fields Cadillac Jacksonville
Jacksonville, FL
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Friendly helpful I felt welcomed and watching the interactions among the employees made me think they were more family than friends! interactions among the employees made me think they were more family than friends! More
Salesperson was as polite as could be. This is where the positives end. I was made two distinct promises and both were broken immediately after signing for the vehicle. I brought up a sing This is where the positives end. I was made two distinct promises and both were broken immediately after signing for the vehicle. I brought up a single quality issue that wasn’t listed. Some delaminating from the rear view mirror that made it difficult to see behind the vehicle. I was told that this met Cadillac standards until the sales manager sat in it, and then it was unable to be fixed because it was too expensive. I was presented with a price $4,000 over asking during negotiation and during the actual signing of the financial documents that would have gone unnoticed had I not brought it up. Also found the vehicle had a bent wheel before I purchased it after closer inspection that wasn’t listed. Dissatisfied to say the least. More
Excellent work within a timely manner my salesman in service Mr Doug was very helpful and making sure I received what was needed Thank for the service service Mr Doug was very helpful and making sure I received what was needed Thank for the service More
Excellent service nice employees and I like to thank my number one man Doug Wiggins for being professional and helpful to my family number one man Doug Wiggins for being professional and helpful to my family More