Fields Cadillac Jacksonville

Tremendous experience. Jim and Woody were fabulous. Negotiation was very fair and the buying process went smoothly Escalade looks great in my drive way. A great car purcha Jim and Woody were fabulous. Negotiation was very fair and the buying process went smoothly Escalade looks great in my drive way. A great car purchased from great people at a great dealership. More

New purchase Excellent service from service and sales staff, Kim was upbeat and positive, pointing out features that appealed to both of us. Had to bring car back Excellent service from service and sales staff, Kim was upbeat and positive, pointing out features that appealed to both of us. Had to bring car back for a new battery, service staff was friendly and helpful. More

Expensive key fob battery!☺ I am a repeat customer of Kim Taylor at Fields Cadillac of Jacksonville. I was happy with my first purchase from Kim so I wouldn't consider any oth I am a repeat customer of Kim Taylor at Fields Cadillac of Jacksonville. I was happy with my first purchase from Kim so I wouldn't consider any other sales person. I stopped by the dealership for help replacing the battery in a fob and I drove off in a new car. I joked that this was a darned expensive battery. This was not a Sales or Service visit but you don't have another option for the reason for visit. I feal very comfortable stopping by this dealarship for anything. Everyone remembers you and is friendly. More

Melvin Smith did an excellent job helping me buy 2 cars I purchased 2 Cadilac's from fields auto group, and Melvin Smith has been my salesman each time. I trust him because he did an excellent job explainin I purchased 2 Cadilac's from fields auto group, and Melvin Smith has been my salesman each time. I trust him because he did an excellent job explaining everything I needed to know about my purchases, and I trust Melvin and I plan on continuing to purchase my cars from fields cadilac with Melvin as my sales representive. More

Great Experience Hi, just wanted to commend Danyale Jackson on her great customer service! She was so helpful and very nice and made sure I had a great experience! Fie Hi, just wanted to commend Danyale Jackson on her great customer service! She was so helpful and very nice and made sure I had a great experience! Fields Cadillac of Orange Park is a wonderful dealership and they have gained another lifetime customer! More

Recall My SRX was in for a recall, out of normal sequence and having to set time aside for it. JR, took care of all of my needs fast and had me in and out i My SRX was in for a recall, out of normal sequence and having to set time aside for it. JR, took care of all of my needs fast and had me in and out in great time. The service center is exceptional in all aspects, will always promote great service from JR and his associates. Outstanding!!! More

Service with a smile. I had to write this review on Ms. Sarah for her attention to detail and friendly customer service she provided to me. During the inspection of the lo I had to write this review on Ms. Sarah for her attention to detail and friendly customer service she provided to me. During the inspection of the loaner, she went over the car and pointed out everything about the car. She also answered every question I asked and was eager to help me as needed with understanding all the paperwork I was asked to sign. Once I returned to pick up my vehicle, she was there to assist in me getting my vehicle checked out and on my way in record time. This lady had the same friendly smile and welcome attitude when I returned to pick up my car. I am very pleased with the service of my car and the great wash job they did on it also. I would recommend all my friends to this dealership. Keep the service with a smile because that goes a long way. Samuel S. Lee More

27 PoinT inspection And OIL Change I brought my 2012 SRX Cadillac in for service today. My Service Technician was J.R. Rybarczyk and always I received excellent service.He always goes I brought my 2012 SRX Cadillac in for service today. My Service Technician was J.R. Rybarczyk and always I received excellent service.He always goes over and beyond to offer me great service..I feel right at home when dealing with Fields Cadillac. More

Excellent service JR is a great service manager. I really appreciate his willingness to please me in servicing my vehicle. He is the sole reason I bring my vehicle to JR is a great service manager. I really appreciate his willingness to please me in servicing my vehicle. He is the sole reason I bring my vehicle to your service department. More

Amazing experience The team at Fields Cadillac Jacksonville is amazing. I can easily say that it was one of my best experiences purchasing a car. The people are very fri The team at Fields Cadillac Jacksonville is amazing. I can easily say that it was one of my best experiences purchasing a car. The people are very friendly, no pressure, no hassle. I highly recommend them!! On top of that, you will enjoy free benefits through the Fields Matters program. From free launches, car wash to a free loaner if your car is on maintenance. You can't beat this 5 star dealership and service experience. More