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Fields BMW Winter Park

Winter Park, FL

4.3
791 Reviews

963 N Wymore Road

Winter Park, FL

32789

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791 Reviews of Fields BMW Winter Park

September 13, 2015

The service is always great here. The staff is all great at Fields. David Susan is very professional and knowledgeable. I always receive great service at Fields BMW. Thanks to all! More

by Bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa
Sep 16, 2015 -

Fields BMW Winter Park responded

Great service is what we strive for with every visit. It's great to hear that David was able to ensure you received it. It's our pleasure to have made your experience enjoyable, but most importantly, to provide it consistently. If there is anything else we may do to heighten your ownership experience, please let me know. Sincerely, Joe Allegra, Service Manager.

September 12, 2015

Great service always at Fields BMW David was very helpful, very friendly got me in and out with no worries. The service team is very efficient, they treat each person with upper respec More

by Brimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David was wonderful! Super friendly
Sep 16, 2015 -

Fields BMW Winter Park responded

That's terrific and thank you! I will be sure to pass along your kudos to David! We appreciate your business and are happy to have you as part of the Fields family. Best Regards, Joe Allegra, Service Manager.

September 11, 2015

Best of the Best Always pleasure and helpful and knowledgeable and service is awesome , Dave Gilbert is my service advisor for a long time nothing much to say about hi More

by Jsiojo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gilbert
Sep 16, 2015 -

Fields BMW Winter Park responded

Thank you, the pleasure is ours! I will be sure to share your kind feedback with Dave and our team. We are dedicated to exceptional customer service. If there is anything else we may do to better serve you, please let me know. Thank you for making Fields BMW your automotive choice! Sincerely, Joe Allegra, Service Manager.

September 11, 2015

service experience Very helpful found the problem and updated me the status really quickly. Best service I had from a car dealer and my service provider helped a lot. More

by AJ bmw 320i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
Sep 16, 2015 -

Fields BMW Winter Park responded

The "best service" is our goal with every visit. I'm happy to hear we made it happen for you! If there is anything further we may do to enhance the overall quality of your ownership, please let me know, as I am delighted to help. Kind Regards, Joe Allegra, Service Manager.

September 10, 2015

Awesome customer service Service advisor was awesome and exceeded my expectations. Customer service has always been excellent at Fields Winter Park and the staff is always ver More

by msaenz
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Sep 16, 2015 -

Fields BMW Winter Park responded

That's wonderful, msaenz, we always strive to exceed expectation and I'm delighted we made it happen for you! Customer service is our number one priority! If there is any way we may further improve on your ownership or experience with us, please let me know. Sincerely, Joe Allegra, Service Manager.

September 10, 2015

Would you recommend this dealership?: I always have Until I got my first BMW, I would be in and out of not-so-fresh service places for oil changes and whatever they needed to meet their quota for. As so More

by Erikajade22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard - Service
Sep 16, 2015 -

Fields BMW Winter Park responded

Thank you! It's wonderful to hear you are delighted with the complimentary amenities we provide and most importantly, the customer service you receive. If there is any way we may improve upon your ownership or experience with us, please feel free to let me know. Thank you again - it's our pleasure to serve your automotive needs. Sincerely, Mike Torre, General Sales Manager.

September 09, 2015

My Journey with Fields BMW The experience that BMW provides is like no other and with the magnificent service that I received with Jose Boyer with Fields made my decision easy t More

by Brandedwithlov3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Boyer
Sep 16, 2015 -

Fields BMW Winter Park responded

That's wonderful to hear! I will be sure to pass along your kind feedback to Jose and our team. Congratulations on your first BMW and welcome to the Fields BMW family! It's our pleasure to have made your experience great and to help you find the perfect vehicle to meet your needs. Kind Regards, Mike Torre, General Sales Manager.

September 07, 2015

Excellent service from beginning to end! Excellent communication. Thoroughly explained problems my vehicle was experiencing and addressed all my concerns. The shuttle back and forth to my hou More

by Jm0321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa
Sep 16, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words and for your business. I'm delighted we were able to completely address your concerns and that you enjoyed our shuttle, one of the many complimentary amenities we provide. If there is anything further we may do to enhance the quality of your ownership, please let me know. Thank you for your business and for making Fields BMW your automotive choice. Kind Regards, Joe Allegra, Service Manager.

September 04, 2015

Excellent Service Department Fields has always provided exceptional service and has an outstanding technical team. Service is quick and staff is friendly and very accommodating. L More

by BMW owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa
Sep 16, 2015 -

Fields BMW Winter Park responded

Thank you for your continued business and loyalty! If there is anything further we may do to better serve you, please let me know. Sincerely, Joe Allegra, Service Manager.

September 04, 2015

Very good With one phone call Fields Dealership got me scheduled the same day, within hours, without an appointment, serviced my car and completed the service w More

by Ljp123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
Sep 16, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words! I'm delighted we were able to provide you with "very good" service. We strive for excellence, so if there is anything we may do to further enhance the quality of your experience with us, please let me know. Sincerely, Joe Allegra, Service Manager.

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