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Fields BMW Northfield - Service Center
Northfield, IL
176 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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176 Reviews of Fields BMW Northfield - Service Center
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December 16, 2016
Service from Christian Csavoy Below is my response to a follow up from Christian after my service visit this fall: Christian, I genuinely appreciate your candid assessment o Below is my response to a follow up from Christian after my service visit this fall: Christian, I genuinely appreciate your candid assessment of my situation regarding the warranty. Thank you for spending time with me discussing all of my available options and helping me make the best value decision for vehicle. As I mentioned in the store, there is a reason I bring a Perillo purchases car to your location for service and repair. The customer service at Fields, including my recent experience with you, has been fantastic. Thanks again for your help and hopefully you got to enjoy some time off for the holidays. Cheers More
by msb3
Employees Worked With
Christian Csavoy
December 10, 2016
Good service Very good service. Richard was helpful, informative, friendly, and communicative. The work was done right and on time and thewe called me promptly whe Very good service. Richard was helpful, informative, friendly, and communicative. The work was done right and on time and thewe called me promptly when finished. More
by Steve M
Employees Worked With
December 08, 2016
good service! I had a new battery installed aling with some other tune ups. The service rep did a great job explaining everything. Pleasant waiting area and loved I had a new battery installed aling with some other tune ups. The service rep did a great job explaining everything. Pleasant waiting area and loved the free breakfast. More
by Debbyf
Employees Worked With
December 02, 2016
Brisk and professional experience Very good service and advisor, smooth process! Very friendly and cooperative advisor. Loaner was provided. I will always come back if needed. Seven Very good service and advisor, smooth process! Very friendly and cooperative advisor. Loaner was provided. I will always come back if needed. Seven stars ? value! More
by Bogus59
November 20, 2016
Dealership Fields Northfield and Glenview have been superb in sales, service and the quality of employees! They go above and beyond to help and inform you. Fields Northfield and Glenview have been superb in sales, service and the quality of employees! They go above and beyond to help and inform you. More
by Robby
Employees Worked With
November 15, 2016
Music steaming not working on iPhone 7 . I was told it's a known issue but not solution is abailable . So I left with the same issue and no resolution . . It was frustrating because I want my I was told it's a known issue but not solution is abailable . So I left with the same issue and no resolution . . It was frustrating because I want my car to be functional . More
by Dddave5
Employees Worked With
November 05, 2016
Great but no details Experience was quick and everyone was professional, but it lacked details. I asked about my tire tread and the answer I received was, "they are fine". Experience was quick and everyone was professional, but it lacked details. I asked about my tire tread and the answer I received was, "they are fine". No details about mm left or how many more miles left on them. Also didn't receive details about life on my wiper blades. More
by Pat
Employees Worked With
Jerry
November 04, 2016
Great Experience! Once again a great experience getting my car serviced. Easy to schedule and was completed right on time! Wish that I would have been able to get a l Once again a great experience getting my car serviced. Easy to schedule and was completed right on time! Wish that I would have been able to get a loaner but the shuttle service worked out just fine More
by Luten1ja
Employees Worked With
Adrian
October 30, 2016
Easy to work with I find it very easy to drop in and have my issues dealt with immediately. Everyone is so nice and helpful. And my daughter loves the panini! I fo I find it very easy to drop in and have my issues dealt with immediately. Everyone is so nice and helpful. And my daughter loves the panini! I forgot the name of my service advisor, but he was great ! We had recently bought our first car with Lisa and now plan another purchase soon ! Thanks More
by TdaviaBMW
Employees Worked With
October 28, 2016
Regular maintenance for my X1 Service was professional and well done. The option to provide a loaner vehicle while mine is being worked on is one of the key benefits of their servi Service was professional and well done. The option to provide a loaner vehicle while mine is being worked on is one of the key benefits of their service. More
by Harry
Employees Worked With
Ed Palmero
