Fette Infiniti - Service Center

Impossible to get a hold of service department, woman at the front desk had absolutely no idea wat was going on and could not help at all and transferred me to the wrong department 3 times, service departme the front desk had absolutely no idea wat was going on and could not help at all and transferred me to the wrong department 3 times, service department found 8 problems with my car when it was only there for an oil change. Was an attempt to scam me for over 8 grand. I took it to 2 other HONEST mechanics and they said the car was absolutely fine. This was during coronvirus prime time so I'm sure they were doing to get money that they were losing. Thieves and incompetent people, wish I never bought a car from here. I'm also never allowed to get a loaner car when my car is there for an extended period of time, they make it almost impossible, it's in my contract that i get one when my car is there for an extended stay. Awful wat they do to there own clients. More

Great service and friendly staff. After a horrible experience with another Infiniti dealer in NJ, they were available to replace a flat tire on short notice and worked directly with the insurance comp experience with another Infiniti dealer in NJ, they were available to replace a flat tire on short notice and worked directly with the insurance company for a quick and easy transaction. I will be back. More

The best by far especially Philip Occhino 5 stars all day long, will not be going anywhere but here thank you for the excellent service long, will not be going anywhere but here thank you for the excellent service More

Spent $5,000, took it in twice and it was definitely NOT repaired!!! CAUSED ME MORE PAIN and STRESS DUE TO MY MEDICAL CONDITIONS, SAD repaired!!! CAUSED ME MORE PAIN and STRESS DUE TO MY MEDICAL CONDITIONS, SAD More

I like the Service. Working professionals, very friendly and explaining very affordable. In my car engine light on the panel was come up, they took the car for a week and gave me the other one, what is it and explaining very affordable. In my car engine light on the panel was come up, they took the car for a week and gave me the other one, what is it was very helpful, and when they return my car it was everything fixed. More

very friendly and fast service very time i go. this time was for my first oil change for my 8th infiniti my family has bought from fette was for my first oil change for my 8th infiniti my family has bought from fette More

It's a good dealership, but service department is too expensive for my purse. The work and parts a lot of people can not afford. Especially now a days. And it should not be. When you hired professional w expensive for my purse. The work and parts a lot of people can not afford. Especially now a days. And it should not be. When you hired professional workers. More

I was very please with how Gary Mattis communicated with me about my service and how very detail he was. I would definitely recommend anyone to get service at this dealership me about my service and how very detail he was. I would definitely recommend anyone to get service at this dealership More

Phil was very helpful ,he helped us the entire process and kept me up to date on everything. I would recommend you work with Phil in service and kept me up to date on everything. I would recommend you work with Phil in service More

Great service and they are very accommodating. It’s very close to my house and convieent which helps and also bc I had an unexpected issue with my car they were able to help me with my next oil change to ke close to my house and convieent which helps and also bc I had an unexpected issue with my car they were able to help me with my next oil change to keep me satisfied More