Fette Infiniti - Service Center

A Horrifying Experience Turned Excellent How do I begin? Imagine buying a pre-owned vehicle. You have no idea what to possibly expect. That was my case. Don't get me wrong, I love my new vehi How do I begin? Imagine buying a pre-owned vehicle. You have no idea what to possibly expect. That was my case. Don't get me wrong, I love my new vehicle. Problem is, I kept hearing a sound coming from my vehicle only during initial acceleration and with time, the sound got worse. Infiniti not only fixed my issue and kept me informed along the way, but they did some extra touch up work to some minor details of the truck that was less important, but little things matter alot. Never had service like this before, and full range of service down to filling up my tires with air and washing my vehicle too. THANK YOU, you treated my baby exactly how I would More

A little less than before. The overall experience was excellent. However, the summery of the safety check was sent by email. It did not print with colors to show the status of e The overall experience was excellent. However, the summery of the safety check was sent by email. It did not print with colors to show the status of each item. At previous service stops the summery was given with the invoice and was more comprehensive and much clearer. The old way was better/ More

Best Service The service Dept at Fette Infiniti is awesome. They go above and beyond to give their customers the best service. I am a loyal customer. I would rec The service Dept at Fette Infiniti is awesome. They go above and beyond to give their customers the best service. I am a loyal customer. I would recommend this dealership for service to anyone. More

great service advisors The service advisers I dealt with are excellent, but after 5 years of owning the M56x they still cannot find out why I am losing freon in the cooling The service advisers I dealt with are excellent, but after 5 years of owning the M56x they still cannot find out why I am losing freon in the cooling system. More

Gary Mattis provides the best customer service! Although my experience was not the best due to having been scammed by a prior mechanic - the service Gary provided me was above and beyond. Long story Although my experience was not the best due to having been scammed by a prior mechanic - the service Gary provided me was above and beyond. Long story short, I brought my Infiniti in to find out my car had severe water damage while being at a nearby mechanic's shop. Gary had to break the news to me & as you can imagine I was devastated. Although, I was a complete mess - Gary did everything in his power to cheer me up & said he will still check my car. Because of Gary - I will buy another Infiniti along spreading the word to all my colleagues, friends and family. Gary you are amazing!! More

The best around! The entire team at Fette Infiniti are the best there is. They go above and beyond to give the best service around. I am a loyal customer. Love my Infi The entire team at Fette Infiniti are the best there is. They go above and beyond to give the best service around. I am a loyal customer. Love my Infiniti! More

Simply the Best. Fette Infiniti is an excellent place to get a vehicle. It's sales department and service department are incredible. My needs are always handled with p Fette Infiniti is an excellent place to get a vehicle. It's sales department and service department are incredible. My needs are always handled with prompt service that is done in an excellent manner. I would recommend this dealership to anyone. More

Great Gary is always awesome!! He tells you exactly what is needed to be done on your vehicle and always professional and kind!! He makes the service visit Gary is always awesome!! He tells you exactly what is needed to be done on your vehicle and always professional and kind!! He makes the service visit comfortable More

Walk in service The staff is very understanding and accommodating. They easily fit you into their schedule, getting you in and out in reasonable time so you don't nee The staff is very understanding and accommodating. They easily fit you into their schedule, getting you in and out in reasonable time so you don't need to miss work to get your car serviced. They even wash your vehicle before returning it to the customer. More

Service Absolutely great customer service under one brand, Fette Infiniti. Garry always helps me with providing the service needed for my vehicle and accommod Absolutely great customer service under one brand, Fette Infiniti. Garry always helps me with providing the service needed for my vehicle and accommodates me whether I'm waiting at the facility or keeping my day running productively. More