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Fette Infiniti - Service Center

Clifton, NJ

4.3
557 Reviews

557 Reviews of Fette Infiniti - Service Center

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March 20, 2021

I have experienced superior service with Phil Occhino my service rep and James McNally Service Manager at Fette. I switched my service from Ramsey Infinti to Fette due to these two individuals moving to Fet More

by HELEN C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Occhino
Mar 22, 2021 -

Fette INFINITI responded

Helen, thank you for the positive feedback regarding your most recent experience with us! We're so happy you had a great experience working with Phil and James. At our dealership customer satisfaction is our top priority and we're happy to have met that mark with your experience!

January 31, 2021

I enjoy coming to fette infinite to get my car serviced I will not go anywhere else they don't have you sitting for long hours they tell you what you but needs to be done they send you an email or text and l More

by tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Quirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mattis, Julio Sanchez, Phil Occhino
Feb 02, 2021 -

Fette INFINITI responded

Thank you for the positive five-star review, Tee! We're so pleased to hear you had a great experience at our dealership. We truly appreciate your kind words and look forward to working with you again in the future!

January 09, 2021

Juan was so amazing... I would recommend fette infinity to all my family and friends... and I would definitely come back... The at must fair was very friendly and warm More

by Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sanchez
Jan 11, 2021 -

Fette INFINITI responded

Sheryl, thank you for the excellent five-star review! It's a pleasure to know Juan was able to assist you and make your experience a memorable one. We look forward to working with you again in the future!

November 09, 2020

Professional, competent, resolves issue &,fair pricing are the adjectives that describes the Getter experience. The vehicle is nicely washed before it is returned to me, as well. More

by MAZKOSOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Fette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Humphrey, Julio Sanchez
November 06, 2020

Our service advisor James is always courteous and professional. Always making sure we are satisfied with the service we received. It is a pleasure bringing our car in for service. More

by Stefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

I won’t need 25 words!I checked in @ 12:59 PM for Oil I won’t need 25 words! I checked in @ 12:59 PM for Oil Change and Tire rotation. I checked out at nearly 3:30 Pm. HOW MANY STARS WOULD YOU GIVE YOU More

by FALAON
Recommend Dealer
No
Employees Worked With
Phil Occhino
November 03, 2020

Everyone is courteous, professional, and competent. I only needed batteries replaced on my Infiniti car keys and got the same level of service as if I was buying a new car.w More

by CAGRNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

This was my first service, so just an oil change. But it was easy, fast & I saw COVID precautions taken. The people both on the phone and whom I interacted with while there were pleasant. More

by ALEXGINEBRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexa Quirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Sanchez
November 02, 2020

I gave them four stars do to the high prices for the services they provide. Other than that they give great customer service. Hope they can work on the prices a bit. More

by GLAMISC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sanchez, Phil Occhino
October 31, 2020

Eazy Peary! Thanks!! Phil was great and right on schedule making it very convenient to PMs my day in these very complicated times! Thanks much!! More

by SNEESON417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Occhino
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