Fette Infiniti - Service Center

Excellent As always, working with Gary was wonderful. He takes great care of my car; is excellent to work with; and always updates me while I'm waiting. I alway As always, working with Gary was wonderful. He takes great care of my car; is excellent to work with; and always updates me while I'm waiting. I always leave feeling confident that my car is fully-serviced and ready for the road. More

Very polite and well informed The service center representatives are very knowledgeable, polite and friendly. Every few minutes he came up to me and updated me with status of servi The service center representatives are very knowledgeable, polite and friendly. Every few minutes he came up to me and updated me with status of service. More

Service Dept is why I stay I have had 3 Infiniti vehicles. I stay because of the Service Dept., particularly my Service Advisor Gary Mattis. He is the best. I can contact him at I have had 3 Infiniti vehicles. I stay because of the Service Dept., particularly my Service Advisor Gary Mattis. He is the best. I can contact him at any time, explain to him what is going on with my vehicle, and he ensures that my issue is resolved immediately. I think of all the years, I may have returned to the dealership once on an issue that wasn't resolved. In that instance, the mechanic took a ride with me and advised me on what the issue was. The Service Dept. and Advisor are the two factors I look at when buying a vehicle because the ongoing relationship will be with them long after you purchase the vehicle. Gary is great and because of him I stay with Infiniti...and I like their cars too. More

An efficient and pleasant experience. Took about 5 minutes to drop off my car for service and leave with a loaner. Service Rep called a few hours later with recommended maintenance items Took about 5 minutes to drop off my car for service and leave with a loaner. Service Rep called a few hours later with recommended maintenance items and estimated all-in price. Three hours later my car was ready. Dropped off my Loaner, paid my bill and left with my car; again took about 5 minutes. No surprises, no hassles. More

Fast and friendly service Very fast and friendly service. Staff was helpful in all my service experience. Always enjoy going there to service my Infiniti q50. Thanks fette s Very fast and friendly service. Staff was helpful in all my service experience. Always enjoy going there to service my Infiniti q50. Thanks fette staff. Great job. More

Maintenance service The service team is very helpful & accommodating. I was told about the necessary services that were needed & ended up with a loaner car. Todd is ver The service team is very helpful & accommodating. I was told about the necessary services that were needed & ended up with a loaner car. Todd is very good. More

Great job Very explainatory, perfect timing expectations, waiting room was nice. White glove service. They did the oil change, comp software update, and chan Very explainatory, perfect timing expectations, waiting room was nice. White glove service. They did the oil change, comp software update, and changed the batteries for the keys. More

Excellent Professional staff, pleasant attitude, quick service, everything was explained to me before I approved it. Reasonable pricing. While my car was in Ser Professional staff, pleasant attitude, quick service, everything was explained to me before I approved it. Reasonable pricing. While my car was in Service, I was given a loaner car, which was very clean. Garry Mattis was my service person, he made sure the process was smoothed. Overall, I had an excellent experience. More

Service Every time I bring my car I always have an amazing exceptional experience. Every time I come Gary Mattis always has the paperwork ready and gets me Every time I bring my car I always have an amazing exceptional experience. Every time I come Gary Mattis always has the paperwork ready and gets me out on time. Never had to wait long when I come to the service department. He always make sure that the issue is corrected. Fette service department has one of the very best service advisors in the tri-state area that gets the job done!. I cannot express with words the high class service I received from Fette service department. Unlike many other service department and I’ve been to such as Schumacher or any other place. Fette service department gives you the value and the worth you deserve like no other. More

regular appt I have been going to Fette Infiniti for several years now. They are the most helpful, pleasant knowledgeable people. I always feel like I am in good I have been going to Fette Infiniti for several years now. They are the most helpful, pleasant knowledgeable people. I always feel like I am in good hands. I never thought I would say that I enjoy going there. Todd and Rodger are great. More