Fette Infiniti - Service Center

Great communication The text message letting the owner know exactly what’s going on is great use of technology. The service is open at 7 but no one picks up the phone unt The text message letting the owner know exactly what’s going on is great use of technology. The service is open at 7 but no one picks up the phone until after 8. More

Friendly, reliable It was very easy to schedule a service appointment even though I did not purchase the car at this dealership.. Everyone was friendly and courteous. Th It was very easy to schedule a service appointment even though I did not purchase the car at this dealership.. Everyone was friendly and courteous. The price was also fair. I would recommend them to other Infiniti owners. More

Great They did every thing I needed. It was quick response when I called, adjusted when I needed to come later, and had my car ready in an hour. Great servi They did every thing I needed. It was quick response when I called, adjusted when I needed to come later, and had my car ready in an hour. Great service, great wait area. More

Excellent customer service! Gary, was friendly and professional. He had my car serviced quickly and throughly accessed any other parts that needed repairing. I would definitely r Gary, was friendly and professional. He had my car serviced quickly and throughly accessed any other parts that needed repairing. I would definitely refer Fette Infiniti service center. More

First Time experience When I dropped off my car the person who took my keys told me to go wait in the waiting room. I had to find a sale representative to explain to me th When I dropped off my car the person who took my keys told me to go wait in the waiting room. I had to find a sale representative to explain to me the process. I have been a customer of BMW for years and the treatment was much more personal and friendly. Unfortunately my first time experience with Fette was like going to the DMV in NJ, only with DMV at least they explained what is going to take place. If I had a similar experience when buying my INFINITI I would have gone some place else. Also the written estimate given to me was significantly different than what I paid. Honestly I didn’t want to argue with the Cashier and only wanted to get my car and go. The wheels were rotated but did not have the proper air pressure put into them. Not sure why I paid so much because the changes we never explained- I was just told to sign the approval form or my car was not going to be serviced. So needless to say I am not very happy with my first time experience More

Amazing Outstanding service by Julio and all the members in the service center. Needed a loaner, and the fix the car in two day. Would be coming here for futu Outstanding service by Julio and all the members in the service center. Needed a loaner, and the fix the car in two day. Would be coming here for future issues. More

Terrific Great experience always particular attention to detail and service with a smile they do a great job over there every time I come to service Great experience always particular attention to detail and service with a smile they do a great job over there every time I come to service More

Quick I was greeted promptly and oil change completed timely. Check out was quick Car was clean. They honored my coupon. I will be back for my next oil I was greeted promptly and oil change completed timely. Check out was quick Car was clean. They honored my coupon. I will be back for my next oil change More

Great service!!! Always smooth and hassle free! They are easy to deal with and a pleasure to drive from the city to come here. First class operation! Always smooth and hassle free! They are easy to deal with and a pleasure to drive from the city to come here. First class operation! More

Nice place professor staff Kind friendly kind friendly kind friendly stuff very very very helpful kind staff very experience professionals work neve have problems job always wel Kind friendly kind friendly kind friendly stuff very very very helpful kind staff very experience professionals work neve have problems job always well done kind More