Fette Infiniti - Service Center

Service Dropped car off, julio took great care of me, very professional and took care of my issues. By far best service experience so far. Will be back again. Dropped car off, julio took great care of me, very professional and took care of my issues. By far best service experience so far. Will be back again. More

Great experience! As always, the experience was smooth pleasant! Everyone is super friendly and the lounge is incredibly comfortable. I was able to take care of some wo As always, the experience was smooth pleasant! Everyone is super friendly and the lounge is incredibly comfortable. I was able to take care of some work, make phone calls and have some nice snacks while I waited. Overall, a great experience! More

Great experience real professional Highly recommend Tom great care of me got me good will stay with Infinty always if l had to recommend any dealer Fette Infinty would be on the top of Highly recommend Tom great care of me got me good will stay with Infinty always if l had to recommend any dealer Fette Infinty would be on the top of my list More

EASY AND ACCOMMODATING The service was good and since I needed a Loaner, Rodger worked with me. Service was good and car was ready in time and cleaned. The service was good and since I needed a Loaner, Rodger worked with me. Service was good and car was ready in time and cleaned. More

Fast and great service I went in to get my key battery replaced. I was greeted with a smile and taken care of quickly. It was a short visit but amazing customer service!!! I went in to get my key battery replaced. I was greeted with a smile and taken care of quickly. It was a short visit but amazing customer service!!! More

Excellent service performance I need it to find out if the vehicle was covered under the warranty from the beginning obviously that took 1 to 2 business days to find that out then I need it to find out if the vehicle was covered under the warranty from the beginning obviously that took 1 to 2 business days to find that out then after that I would say the performance and completion of the project what's good and I was notified in a timely matter when the vehicle was completed More

Gary is the bomb! This is my favorite Infiniti dealership/service center in the north New Jersey area. Besides the fact that they respect your time, they are honest and This is my favorite Infiniti dealership/service center in the north New Jersey area. Besides the fact that they respect your time, they are honest and upfront. They always try to look for discounts, and have such a comfy waiting area. My best experiences with the service department is when Gary is overseeing my visit. What a gem he is! Courteous, efficient, personable and professional. Gary makes my service visits a breeze! More

Best dealer experience ever!!!! As always I bring my beloved 2017 Q50 to Fette infiniti and everytime I leave with a smile. Rodger always goes above and beyond!! My vehicle runs and As always I bring my beloved 2017 Q50 to Fette infiniti and everytime I leave with a smile. Rodger always goes above and beyond!! My vehicle runs and looks like when it was new. I recommend this dealership to anyone that owns an infiniti. More

Great customer service They really take care of the customer, and try to accommodate you in any way possible. Very friendly and the customer lounge is a nice touch. They really take care of the customer, and try to accommodate you in any way possible. Very friendly and the customer lounge is a nice touch. More

Another good experience at Fette Infiniti I was greeted by James. He did a good job of explaining the process. Before taking the car in for service, I took a test drive with a technician so he I was greeted by James. He did a good job of explaining the process. Before taking the car in for service, I took a test drive with a technician so he could hear the noise I was hearing. The technician was a cool, young guy (hate that I didn't get his name). James was upfront and honest about the wait time. I waited in the customer lounge, which is always a pleasant experience (wifi, tv, coffee, bagels, etc). Upon completion, James answered all my questions as well as handling some other concerns I had regarding my next visit. Overall, my experience at this dealership has always been a good one. More