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556 Reviews of Fette Infiniti - Service Center
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Verified Customer
March 24, 2023
Jacques Great honest salesman. Daniel Fette Great! Sam service consultant Great honest. Clean place nice break room. The staff is very courteous. Nice selection of Vehicles. Plus K Daniel Fette Great! Sam service consultant Great honest. Clean place nice break room. The staff is very courteous. Nice selection of Vehicles. Plus Kia and Ford Fette on the same property. More
by THEBESTRIVERA
Employees Worked With
Other Employees :
Jacques Dermenjian
March 23, 2023
Since I was unable to open the fuel door, it was a Saturday and my car was low on fuel, I stopped by the service Dept. without an appointment and spoke to James McNally the service mgr. He gave me a l Saturday and my car was low on fuel, I stopped by the service Dept. without an appointment and spoke to James McNally the service mgr. He gave me a loaner for a few days until the part came in and the car was repaired. I can't say enough about how well I was treated. More
by FREDDYPET
January 07, 2023
Very professional and efficient. Very knowledgeable an helpful.. I would definitely recommend the service department. Very knowledgeable an helpful.. I would definitely recommend the service department. More
by Mcnallyj1532289
Employees Worked With
November 14, 2022
I am very happy with this dealership. They were great to work with when I originally bought my car and very efficient and friendly whenever I’ve brought it in for service. They were great to work with when I originally bought my car and very efficient and friendly whenever I’ve brought it in for service. More
by GMa Patti
November 11, 2022
Beware of the risks in having your vehicle serviced by Fette Infiniti. It was my experience that they are dishonest about repairs needed and will charge obscene prices for parts and labor. When I sought Fette Infiniti. It was my experience that they are dishonest about repairs needed and will charge obscene prices for parts and labor. When I sought recourse from Infiniti North America, they basically advised me that their dealers are independent and could charge whatever they want for repair items. Word to the wise, highway robbery is what you should expect on Route 46 from Fette Infiniti. More
by Paul Fasone
September 17, 2022
Sam Ortiz has always greeted me with a smile and friendly disposition all the times I have taken my car in for service. She’s knowledgeable, honest, always helpful and Fette Infinity is lucky to have her on disposition all the times I have taken my car in for service. She’s knowledgeable, honest, always helpful and Fette Infinity is lucky to have her on staff. James provided me with service once, and he pointed out a damaged tire (if not for him I may have suffered a blowout) He gave me my options, was very helpful, friendly, honest, and very knowledgeable person as well. He is also a great employee they are luck to have. More
by mikeyork1980
June 17, 2022
Do yourself a favor and stay far away from this dealer, especially if you plan to purchase used. Their CPOprog means nothing once you have purchased it - it’s USED and as a result your vehicle will not ge especially if you plan to purchase used. Their CPOprog means nothing once you have purchased it - it’s USED and as a result your vehicle will not get quality service. Read other reviews below, I can relate to all of them and concur with the sentiments. You aren’t permitted to escalate any further than the executive sales/service manager bc Mr Fette doesn’t get involved in “these” issues. More
by Carchris
Employees Worked With
Multiple service employees
