Fette Infiniti - Service Center

The customer service just awesome! From the moment we stepped in to the breakdown of our service the staff were so friendly and helpful! We had a nice cup of hot cocoa and a bagel while From the moment we stepped in to the breakdown of our service the staff were so friendly and helpful! We had a nice cup of hot cocoa and a bagel while we waited. I don't believe we waited to long. However, our service guy came to us, Gave a breakdown of our service all the while with a smile on his face. He looked like he just loved his profession! Gave us a recommendation and we went on our day. If this is what I can expect from Infiniti, I'm definitely glad we choose to be in our new vehicle! More

My latest visit to Fette Infiniti I have been with Fette infiniti for 12 years and have always had a positive experience. I highly recommend Fette to anyone seeking a pleasant experien I have been with Fette infiniti for 12 years and have always had a positive experience. I highly recommend Fette to anyone seeking a pleasant experience. More

Good service The follow is not the great. They were suppose to call me when the parts arrived but they didnt until I called and asked the status of the item. I th The follow is not the great. They were suppose to call me when the parts arrived but they didnt until I called and asked the status of the item. I think they should have called me and made an appointment to fix it More

Tried new maintenance center I had been going to the Englewood location for over 10 years. I was very disappointed to see that is closed. Although Clifton is not a convenient loca I had been going to the Englewood location for over 10 years. I was very disappointed to see that is closed. Although Clifton is not a convenient location for me, James was friendly and I had a great experience there! More

Great attention They made sure to understand my needs and my concerns and addressed them very professionally. I was made to feel important and that my business was ap They made sure to understand my needs and my concerns and addressed them very professionally. I was made to feel important and that my business was appreciated More

Great awesome service as always! James took great patience in explaining everything my car needed. It's such an awesome feeling to have your car serviced and when it returns, you know James took great patience in explaining everything my car needed. It's such an awesome feeling to have your car serviced and when it returns, you know it's going to be a much smoother ride. Wonderful customer service! More

Excellent service Gary the service rep was friendly helpful and expedient. Dropped car off for service and to fix a problem and had it back in hours. Gary the service rep was friendly helpful and expedient. Dropped car off for service and to fix a problem and had it back in hours. More

My experience here was very efficient. My vehicle was done in a timely manner. My representative stayed in touch with me through the whole maintenance process to give me updates on the stat My vehicle was done in a timely manner. My representative stayed in touch with me through the whole maintenance process to give me updates on the status of my car. He was very professional and helpful with any questions or concerns I had. My experience here made me feel at ease about having any maintenance work done on my vehicle. More

Excellent Service Excellent service. Friendly staff. Tasty cookies. Knowledge personnel. Appropriate use of humor. Englewood closed so this is a longer trip from Bergen Excellent service. Friendly staff. Tasty cookies. Knowledge personnel. Appropriate use of humor. Englewood closed so this is a longer trip from Bergen but worth the ride. More

Oil change Knowledgeable and helpful. Car starter issues, which did not replicate at the facility. Friendly service. Advised me to follow up in the near future w Knowledgeable and helpful. Car starter issues, which did not replicate at the facility. Friendly service. Advised me to follow up in the near future with issue recurrence. More