Fette INFINITI

Jon is absolutely the best! !! Not only was he able to find something in my budget he went above and beyond to insure that I drove home happy. !! Not only was he able to find something in my budget he went above and beyond to insure that I drove home happy. More

Clean, good service. A little harder to get to with the new flyover from art 46 A little harder to get to with the new flyover from art 46 More

Everyone we encountered was friendly! Sales was very upfront about pricing and such but was willing to work with us a bit! Sales was very upfront about pricing and such but was willing to work with us a bit! More

Zach was very knowledgeable about his inventory, very nice, very professional and took the extra time from start to finish during the entire car buying experience. Best car purchase I ever made. nice, very professional and took the extra time from start to finish during the entire car buying experience. Best car purchase I ever made. More

Do yourself a favor and stay far away from this dealer, especially if you plan to purchase used. Their CPOprog means nothing once you have purchased it - it’s USED and as a result your vehicle will not ge especially if you plan to purchase used. Their CPOprog means nothing once you have purchased it - it’s USED and as a result your vehicle will not get quality service. Read other reviews below, I can relate to all of them and concur with the sentiments. You aren’t permitted to escalate any further than the executive sales/service manager bc Mr Fette doesn’t get involved in “these” issues. More

During our time at Fette Infiniti we felt at home and we were served above and beyond what we expected. Everyone from the sales team to the finance department was amazing and we are very appreciative! were served above and beyond what we expected. Everyone from the sales team to the finance department was amazing and we are very appreciative! More

Worst place to buy a car. Salesmen are terrible people who upsell and drain your pockets . The VP of operations VINCENT GRACE is an unprofessional, narcissistic man with a sup Salesmen are terrible people who upsell and drain your pockets . The VP of operations VINCENT GRACE is an unprofessional, narcissistic man with a superiority complex, as well as a condescending demeanor. He has no remorse for the way his consumers are being taken advantage of! His attitude and way of conducting business is the kind people should be frantically warning you about!!!! Keenan is a terrible salesman interested only in making as much money off of his customers, and will attempt to forge documents, and switch over information regarding miles/warranties/contract details without your initial knowledge. THE CUSTOMER SERVICE IS JUST TRASH HERE. You NEVER get assistance with anything & you’ll be left in debt with a broken down car. Save your money, go somewhere else. UPDATE: if you want a real CSR and someone to actually give you answers and assistance, ask for GABRIEL SANCHEZ from finance dept. He might just be the only decent human being in that entire place. More

Thank you very much for all your help Zach! I am enjoying my first car. I am enjoying my first car. More

Horrible experience. Car priced $3K over Nada value. My FCU called them "shysters". Their financing came in at 10% higher apr and they wanted to insist that I use them! K Car priced $3K over Nada value. My FCU called them "shysters". Their financing came in at 10% higher apr and they wanted to insist that I use them! Kept harassing me with slightly lowered price when I clearly told them my highest offer and stated I would not deal above that. When my plates finally came in, the GM was VERY aggressive and seemed to take the deal personally. He hadn't responded to my requests for a second fob and stated that he didn't need to because I wouldn't drive two hours to "renegotiate" over my top price. MVC says they lied about not being able to get special plates - they only needed to check a box instead of making me go in after getting regular plates first. I purchased my own keys/fobs and asked them to program and the GM said it would cost $300. Overall, my impression of the salesman, Johnny, was fantastic, his management "Charles" was absolutely predatory, confrontational, and took normal behavior as a personal insult. I will definitely drive an extra hour out of my way for my next Infiniti to not have to deal with such hostility. More

Jaques was very nice and very helpful and made the whole process quick and easy process quick and easy More