
Fette INFINITI
Clifton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best leasing experience I was in the market for a new vehicle and just didn't know what I wanted. I walked into Fette Infiniti expected to be ignored and harassed. However a I was in the market for a new vehicle and just didn't know what I wanted. I walked into Fette Infiniti expected to be ignored and harassed. However a gentleman by the name of Adam walked over to me and greeted me and just talked to me. That's it he didn't try to force me to decide to buy anything or try and see if I had money and push me out as fast as possible. He spoke to me got to know a little about me and gave me the options of what he thought was what I wanted and boy was he right! He got me into the perfect vehicle for me and not only that but he was able to give me his best price! I'm now the proud owner of my very first Infiniti Q50 Sport and as long as they have salesman like that, it will not be my last More
Best price and buying experience ALL departments we're professional from front desk staff, sales and finance. I mainly worked with Adam I did most of the deal over the phone, on the ALL departments we're professional from front desk staff, sales and finance. I mainly worked with Adam I did most of the deal over the phone, on the day of delivery Adam had everything ready the paperwork and the car was fully detailed as it was ppn showroom condition, most of the time that was spent was when I was transferring my things from my trade in. More
Very Impressive We were shopping different dealerships over the phone we spoke to many dealerships and we told each one what we wanted they gave us the back and forth We were shopping different dealerships over the phone we spoke to many dealerships and we told each one what we wanted they gave us the back and forth negotiations. But when we called Fette Infiniti and spoke to Adam in sales he gave us the best price and we simply went for it! More
top notch Everthing wad nice and smooth from the start to finish, changed my 10 year old honda to a brand new Q50. Thank very much i will send People! Everthing wad nice and smooth from the start to finish, changed my 10 year old honda to a brand new Q50. Thank very much i will send People! More
Worst Experience Ever The worst, most humiliating experience of my life - so much so that this dealership ended a 6-year relationship with me and Infiniti. (But the bright The worst, most humiliating experience of my life - so much so that this dealership ended a 6-year relationship with me and Infiniti. (But the bright side is that I am now the proud owner of a 2016 Hyundai Genesis purchased in Brooklyn). At the 'close of the deal' and after several hours had elapsed, the dealership (Fette) explained to me that my credit was so damaged that I would be lucky to purchase a 2010 M-series as opposed to the latest Q50 and that my monthly repayments would be upwards of $900 per month and $5,000 down. I paid slightly less for my new Hyundai Genesis, and my payments are less than $610 per month with only $1,000 down. They were so eager to completely waste my day that they had already contacted my Insurance company and swapped the cars over before completing the deal. Most annoying are the emails that I receive telling me to come in for my Q50's first service - most annoying and completely unprofessional. The dealership (reading an advanced copy of this review) contacted me each day requesting that I withdraw my negative review prior to it going live. I advised that I would 'amend' my review - I am now adding that it was Infiniti Finance that ultimately made me shop elsewhere - but had the dealership run my credit first, then presented me with the bad news during the first hour and not days later, we would not have ended up wasting each others time. Buyers beware! Avoid this dealership at all costs! More
Great ALl-Star Experience!! I went to an Infiniti Dealer to get my first Dream Car. Cedrick did a phenomenal job when it came to recommendations and sales. His marvelous work ex I went to an Infiniti Dealer to get my first Dream Car. Cedrick did a phenomenal job when it came to recommendations and sales. His marvelous work experiance and dedication allowed me to pursue my dreams. Thank You Cedrick!! :) You made it happen! I will be defenitively purchasing another vehicle from you in the nearest future!! Extremely satisfied with the purchase :) I love my G37x :D Will definitively recommend this Dealership to my family and friends. More
Disrespectful They do not know how to treat a customer. Plenty of other dealerships in the area that treat customers better. I do not recommend this dealership. Avo They do not know how to treat a customer. Plenty of other dealerships in the area that treat customers better. I do not recommend this dealership. Avoid! More
Great Customer Service!!!!!!! Rami was excellent and patient throughout the whole sales process. He was eager to meet our requirements. I'd recommend him and dealership to others Rami was excellent and patient throughout the whole sales process. He was eager to meet our requirements. I'd recommend him and dealership to others. More
No Games We contacted Ray via email we to told him the color and the packages on the Q50 , we made an offer he accepted. Then we made an appointment to test dr We contacted Ray via email we to told him the color and the packages on the Q50 , we made an offer he accepted. Then we made an appointment to test drive the car, Adam was assigned to us Hands down! Sold! More
VERY SPITEFUL DEALERSHIP!!!!! I went into this facility with nothing but intentions of walking out with a car on the same day. After they quoted me a number I told them I would c I went into this facility with nothing but intentions of walking out with a car on the same day. After they quoted me a number I told them I would call them to confirm if I want to move forward. After getting a hold of RAMSEY INFINITY, they were able to beat this deal because they heard me out and applied all the possible discounts. I contacted Fette and told them of the great deal I'd gotten and asked them if they can do better. After not hearing from them all day, as I am on my way to Ramsey, they call me and say that my car is ready for pick up. I told them..."I got a better deal elsewhere and will not be going to get the vehicle after all". They tried to convince me to go with them paying a lot more for less features than the car offered to me by Ramsey. I told them I was not interested. Hours after this all happened, I started to receive emails from Infinity congratulating me on my purchase of a new Infinity from Fette. The vin number they were showing was also NOT the vin number of the vehicle I had purchased but of the vehicle that was shown to me by Fette. Now that I have purchased my new Infinity, I am having trouble using some of the features because Fette registered me on to their car. I did go on the last day of their month, so I know this was a deal that they may have needed to close out in a bang, but I feel that they did this out of straight SPITE. Since they had lost my deal due to their lack of understanding their customers needs, they have made this such an inconvenience. I now have to call Infinity myself to have them correct this (because they need to speak to me). I really hope that I get a DEALER SURVEY because I will be letting it be known how terrible this has been. I work for STATE FARM and I have tons of customers that always ask me for advice on where to go to purchase their new car and I am 100% SURE I WILL NOT BE SENDING ANYONE HERE. More