Fette INFINITI

ALWAYS A GREAT EXPERIENCE. PROMPT AND CURTIOUS The service team ALWAYS gives you a true estimation of WAIT time and my car is always VERY clean after service I WOULD HIGHLY RECOMMEND THEM The service team ALWAYS gives you a true estimation of WAIT time and my car is always VERY clean after service I WOULD HIGHLY RECOMMEND THEM More

emission dash board icon stays on took my q50 in without appt and Joe valenti checked me I immediately. Advised my emission dashboard light/icon stays on. 1.5 hours later I got my ca took my q50 in without appt and Joe valenti checked me I immediately. Advised my emission dashboard light/icon stays on. 1.5 hours later I got my car back nicely washed and the emission light/icon had disappeared from my dashboard. Yay. BUT, the next day the light was was back on and we hadn't gotten gas or opened the gas cap or anything. Major Ugh. Will be calling again. More

great Service was great and service advisor was very attentive. They have added a few new features such as the Ipad and scheduling which I think takes away Service was great and service advisor was very attentive. They have added a few new features such as the Ipad and scheduling which I think takes away from the personalized care I am used to. More

Everything handled on a timely basis No complaints, speedy and handled properly. I was welcomed and was comfortable waiting in the lounge area. Spacious and clean. All good. Expect to be No complaints, speedy and handled properly. I was welcomed and was comfortable waiting in the lounge area. Spacious and clean. All good. Expect to be back. More

Quick and easy sales process They honored their part of our sales agreement even when there was a miscommunication. This was a dealership of integrity, honesty and commitment to They honored their part of our sales agreement even when there was a miscommunication. This was a dealership of integrity, honesty and commitment to make a fair deal. More

Excellent customer service , big savings I went in with a car that was negative in exquity and they helped me switch out of the lease and get a new vichele with a great monthly payment I went in with a car that was negative in exquity and they helped me switch out of the lease and get a new vichele with a great monthly payment More

Great Experiance!!!!!! I was greeted and dealt with the upmost courtesy and respect from this dealership. I felt real comfortable purchasing a vehicle from this dealership. I was greeted and dealt with the upmost courtesy and respect from this dealership. I felt real comfortable purchasing a vehicle from this dealership. My next vehicle purchase will be from this dealership. More

Got a great deal Purchasing my new QX50 was a breeze. I told the dealer (Rami) what I wanted on the phone and had a quote in 15 minutes. The deal was so great I left w Purchasing my new QX50 was a breeze. I told the dealer (Rami) what I wanted on the phone and had a quote in 15 minutes. The deal was so great I left work early and headed to the dealership expecting to walk away thinking he was going to ask for more money down or change the price. But to my surprise, the price I was quoted was the price I paid. I fully recommend this dealership. Ask for Rami Homsi. More

Very reasonable service; fixed problem during service visit While getting an oil change on my Q50 I brought to their attention an ac problem I was having. They promptly fixed the ac problem (defective damper d While getting an oil change on my Q50 I brought to their attention an ac problem I was having. They promptly fixed the ac problem (defective damper door) during the same appointment as my oil change, and it was covered under my warranty. It saved me from coming back, getting a loaner car, etc. I highly recommend this service dealer. More

Superb Salesman, poor Certification process Brian was excellent at his job in sales. It was sweltering hot that day I looked at the Q40's, and Brian Peynado stayed with me all the while as I c Brian was excellent at his job in sales. It was sweltering hot that day I looked at the Q40's, and Brian Peynado stayed with me all the while as I carefully studied all 9 Q40's and test drove three. Brian was exceptionally polite, well spoken, friendly, and got the deal done. The issue with the Certification is as follows: Fette paperwork as well as the Carfax report stated that the brake rotors has been "resurfaced". They were NOT. I noticed the warped rotors the day after picking up the car and one week later took my Q40 to Flemington Infiniti (near where I live). They confirmed the rotors were noticeably warped and had NOT been resurfaced, so they properly resurfaced them. Now the car stops smoothly. I will not be bringing my Q40 back to Fette for service based on this incident, even though Fette is nearby my workplace. Regards, Howard More