Fette INFINITI
Clifton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
I wanted to share my recent experience with Fette Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expec Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expecting it would take approximately two weeks, but it has now been over a month, and my car is still not ready. I have faced numerous issues with communication; they did not inform me that they would be transferring my car to a different facility for repairs. I discovered this through the GPS tracking device installed in my car. Every day, I have been given promises that my car would be ready the next day, but those promises have not been fulfilled. Last week, I received a call stating my car would be ready on Tuesday, January 21, 2025, but as of today (Wednesday), I still do not have my car. I strongly urge anyone considering Fette Infinity for car repairs to think carefully before proceeding. My experience has been far from satisfactory, and I would not want others to go through the same struggles I have faced. I will not be returning to this location for any sales or service engagements! Thank you for taking the time to read this. New updates to my review: Today, (1/22/2025) I attempted to contact Service Manager but was informed that he was busy. I called every 30 minutes, sent him a text, and even left a voice message, yet I have not received any response. In my efforts to get assistance, I also contacted customer service to see if I could speak with General Manager Juan Villegas or General Sales Manager Dan Fette, but was met with the same response regarding their availability. Could anyone please advise me on how I might be able to get the information I need regarding my vehicle? Any assistance you could provide would be greatly appreciated. Thank you Alec More
I was very pleased by my experience with this dealership. Everyone was professional and very attentive. This was my first experience with this kind of service. I am completely happy with my experience. Everyone was professional and very attentive. This was my first experience with this kind of service. I am completely happy with my experience. More
Good dealer to work with. The staff is helpful and straight forward in doing a sales deal. The staff is helpful and straight forward in doing a sales deal. More
Fette Infiniti gave my husband and I the most caring, professional salesman Derrick. We left feeling secure in our purchase, and the finance team put together a package that we were extremely happy with professional salesman Derrick. We left feeling secure in our purchase, and the finance team put together a package that we were extremely happy with as well! Thank you so much Fette Infiniti for a phenomenal day! More
I love the service and the place. I love the truck and I am very happy with fette !!! I love the truck and I am very happy with fette !!! More
Laid back atmosphere with friendly staff and willing to make a good deal that works for all make a good deal that works for all More
The customer service at this dealership is top notch all around. Salesperson and manager are great! around. Salesperson and manager are great! More
They sold a car with a cracked window and they don't want to replace it. to replace it. More
Great experience at Fette! Very nice and professional staff. I would buy from them again. Very nice and professional staff. I would buy from them again. More
I've been in the market for a pre-owned Bronco for a while and have been very patient and selective, waiting for something I fell in love with, and then I came upon this listing and BAM! Alejandro Silv while and have been very patient and selective, waiting for something I fell in love with, and then I came upon this listing and BAM! Alejandro Silverio went to bat for me, as I'm a shrewd customer, it took me walking out and then waiting for that concession phone call the next day, but it came in as a text. Before reading it, I knew the car was mine. He's a good guy, new to the business, but like I said, he will step up for you and try. Anthony the finance guy was great... low pressure and honest. I rolled a killer bumper-to-bumper warranty into the financing that protects me until 2030 or 100k for mostly anything except parts that wear, due to use, and regular maintenance. They also gave me a reasonable amount for my trade-in, saving me the trouble of getting repairs done and listing it privately, avoiding the tire-kickers and the dreamers with no money. They didn't even try to low-ball me after finding a few things wrong with the trade-in. I appreciated that greatly because I would have just walked out again and waited for the second concession call the next day, lol. 😁 Overall, I wound up buying the Bronco and feeling good about the end-result. Was the entire process perfect? No. But buying a car is very stressful, even for people who have money and know how to play the game... Because that's exactly what it is. More