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73 Reviews of Fette Ford Kia - Service Center
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October 12, 2019
Amazing experience I’m so excited with my new car, thanks to Jonathan who helped me a lot to find the right car for me. If someone is looking for a new car don’t think I’m so excited with my new car, thanks to Jonathan who helped me a lot to find the right car for me. If someone is looking for a new car don’t think it twice and go to Fette Ford Kia and look for him, you will no regret. More
by Brendas
Employees Worked With
Jonathan Schatzberg
September 21, 2019
Performed as promised accommodating , completed service when promised, made helpful future service recommendation I bought first Ford at Fette ten years ago and have alway accommodating , completed service when promised, made helpful future service recommendation I bought first Ford at Fette ten years ago and have always have had my cars serviced there. More
by Ben
Employees Worked With
Steven Laverde
September 16, 2019
5,000 mile service Great staff!! Brought Explorer in at 7:30 am and was told there was going to be a recall about the front seats. Service and recall done by 9:00 am. Great staff!! Brought Explorer in at 7:30 am and was told there was going to be a recall about the front seats. Service and recall done by 9:00 am. More
by Buddy 1
Employees Worked With
September 11, 2019
Exellent costumer service Because I received good and friendly service. Also, the service was doing into the programed time. Some recommendations important things about my car Because I received good and friendly service. Also, the service was doing into the programed time. Some recommendations important things about my car maintenance and prices. More
by Isabel Begazo
Employees Worked With
Anthony Rubino
September 09, 2019
Disinterested employee I was the 2nd person in for The Works service. I waited approx 45-60 minutes for the completion. As I was making payment I mentioned I had received a I was the 2nd person in for The Works service. I waited approx 45-60 minutes for the completion. As I was making payment I mentioned I had received a service coupon for $39.95 but had switched bags and left it home. I asked if I could pay them run home and bring it back for a credit back on my card. The boy at the counter just said no we don’t do that. Really? I love 12 minutes away. I was really disappointed. It cost me $17 more!! More
by Nat
Employees Worked With
Anthony Rubino
September 07, 2019
The Quick Lane service is always suspect. My most recent visit resulted in m shaving to question the charges and, come to find out, they were trying to charge me double the rate for an oil cha My most recent visit resulted in m shaving to question the charges and, come to find out, they were trying to charge me double the rate for an oil change. If I hadn't questioned it I would have paid too much. There is always something they tell me I need, but when I talk to the service department at the Dealer they tell me I'm fine. This last visit was the last straw. I am out of warranty so from now on I will find another mechanic to do the regular maintenance. More
by greg1951
Employees Worked With
I've usually been satisfied with the Dealership Service. Except that there are 2 things they have never been able to fix. I wonder if Ford is to blame for that. Elizabeth has always been very helpful and considerate. , Elizabeth Talbott
September 07, 2019
Customer satisfaction I came in to Fette Ford told Carissa the service manager that I had purchased my suv a year ago and my hood was rusting out already. She looked into i I came in to Fette Ford told Carissa the service manager that I had purchased my suv a year ago and my hood was rusting out already. She looked into it told me that there was a chain of command process that needed to go through before she can promise anything. So she then called me and told me that Ford approved the change of my hood, the good thing was that it was absolutely free. She set me up with an appointment and in two days my car was ready. Thank you Carissa you rock. More
by Stivet
Employees Worked With
Karissa Berrios
September 05, 2019
Very pleased with the sales and the Quick Lane in Clifton NJ I am on my 6th or 7th lease for Ford Escape From the Clifton NJ location I am very pleased with all the staff and their customer service. I am really I am on my 6th or 7th lease for Ford Escape From the Clifton NJ location I am very pleased with all the staff and their customer service. I am really happy with their Quick Lane Department regarding the prices and quick turnaround for oil changes and tire rotation. More
by Debbie
Employees Worked With
Other Employees :
I'm really sorry I never get the names of the service people that I deal with in the Quick Lane but they are all awesome!
August 19, 2019
Service Big thumbs up for this dealership. As a result of their service department. Whenever I bring my vehicle back I always feel comfortable going back to Big thumbs up for this dealership. As a result of their service department. Whenever I bring my vehicle back I always feel comfortable going back to Fette As my service is extremely knowledgeable. And the whole department represents the dealership well. More
by Johnnymac
Employees Worked With
Elizabeth Talbott
August 18, 2019
Best of the Best! When I brought my Explorer in last week for a service and to have my sunroof fixed I was greeted with Liz’s smiling face. She always takes me right in When I brought my Explorer in last week for a service and to have my sunroof fixed I was greeted with Liz’s smiling face. She always takes me right in and gets the job done for me fast and efficiently. The mechanic who worked on my truck did a great job and left the inside clean...and running great. I appreciate the whole service department as everyone is so friendly and helpful. I’ve been buying vehicles at Fette since I was 19 and will remain to always go there. More
by Maggie Mae
