Fette Ford Kia

Go see Johnathan Arjun!! Very happy with my new escape. I was greeted by Johnathan Arjun as soon as stepped into the showroom. He was very knowledgeable about their vehicles Very happy with my new escape. I was greeted by Johnathan Arjun as soon as stepped into the showroom. He was very knowledgeable about their vehicles which made the process very comfortable. More

Broken Promises Called and made an appointment for three recalls on my Ford Fusion. Since I don't drive on the highway my daughter took off work to bring my car in f Called and made an appointment for three recalls on my Ford Fusion. Since I don't drive on the highway my daughter took off work to bring my car in for 8:30am. The recalls were going to take all day so I decided to leave my car overnight. The manager Gene was very appreciative and promised the car back to us by 11am the next day. My daughter took another day off of work to help me with my car. At 10:30am she called the dealership to inquire about the car. She was told that the car needed brakes. (Mind you the car was only in for three recalls but since it was there I said to change the oil) She was also told that he car was almost done though it would take another hour and a half. She then told Gene to call me regarding the brakes Since my husband recently passed away I agreed for them to do the brakes. At 12:30 my daughter called Fette Ford for a status. We were told the car was still not ready and it was going to take another hour and half. At this time we were both very upset. We had family friends coming to take us back to Fette Ford. They made arrangements to pick us up by 11 which we changed to 1. We decided to go to lunch since now the car was to be ready by 2pm. At 2:30pm we got dropped off. The car was still not completed. We heard excuses after excuses about how the one recall takes a lot of time. If that was the case maybe the person servicing my car should have only worked on my car. At this time they had the car almost two full days. I'm not an idiot my car was not worked on until that morning. I was upset...but I was screamed at by Gene telling me not to ever come back. He was rude and sarcastic. I finally got my car at 4:30pm. More

Explorer Came in dealt with Mario Castellanos he gave us fast friendly service. He was to the point no BS I trully enjoyed this experience,if you need a car co Came in dealt with Mario Castellanos he gave us fast friendly service. He was to the point no BS I trully enjoyed this experience,if you need a car come here and ask for him he is awesome. More

Easy process Don't usually do this but my sales guy Kimali deserves the credit for making my car buying process very easy. I called in hr gave me the best numbers Don't usually do this but my sales guy Kimali deserves the credit for making my car buying process very easy. I called in hr gave me the best numbers on a new optima. He set me up with an appointment and I was in and out with no problems. If you want to easy car buying process see this guy. More

Fusion great I came to buy a card and I met with Mario. He gave us excellent service and led us to making a purchase on a fusion. Loved how dedicated he was to hel I came to buy a card and I met with Mario. He gave us excellent service and led us to making a purchase on a fusion. Loved how dedicated he was to helping make the right purchase and I am completely satisfied! If and when you ever need a car. Come and see him! More

Great Service I was in need of a nee vegichle and I went to Fette ford looking for a Ford Escape. I met Kimali, he was a Kia salesman he toldme about the Kia sporta I was in need of a nee vegichle and I went to Fette ford looking for a Ford Escape. I met Kimali, he was a Kia salesman he toldme about the Kia sportage and I told him I was here for a Ford Escape. I must say Kimali knows his cars not only did he give me infornation on the Sportage he also told me about the Escape. I did decide to go with the Sportage and I am very happy. More

Exceptional Service. I bought a 2016 Kia Sedona and i have to say that Kimali did a excellent job assisting me. He was very attentive to what my needs and concerns were an I bought a 2016 Kia Sedona and i have to say that Kimali did a excellent job assisting me. He was very attentive to what my needs and concerns were and was very knowledgeable as to what would be best suitable for my budget and lifestyle. He was very professional and just had a very warm personality. Great job Kimali and thanks for being such a great help. More