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Fette Ford Kia

Clifton, NJ

4.7
1,549 Reviews

1137 US-46 East

Clifton, NJ

07013

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1,549 Reviews of Fette Ford Kia

August 03, 2019

Not responsable customer service I bought a certified pre-owned 2015 Ford Focus 6 months ago and from the beginning it had mechanical problems. On January 12th of this year I bought t More

by Nothappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not applicable
Aug 06, 2019 -

Fette Ford Kia responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, The Fette Kia Team

August 03, 2019

Good. Fair It was a good fair deal late on a Friday night. Employees stayed after hours to ensure good service .. all good no complaints good job More

by Millie123
Recommend Dealer
Yes
Employees Worked With
Jonathan Schatzberg
Aug 06, 2019 -

Fette Ford Kia responded

Thank you so much for your review, Millie! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Fette Kia Team

August 03, 2019

Excellent service and awesome help I was amazed by the help and fast service I was giving at fette ford. Had an awesome experience and they tried everything possible to get me on the ro More

by Ford2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy mol, Daniel Pego, George Kabanjian
Aug 06, 2019 -

Fette Ford Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Fette Kia Team

Aug 01, 2020 -

Ford2015 responded

My experience today August 1 , 2020 was very unhappy with one with fette ford dealer. Took my 2015 Ford Expedition for an coolant leak on July 28,2020. on July 30 service technician Nunu Santos told me that diagnostics was complete and they determine it was leaking from the radiator hose. I said ok replace I’ll pick it up on Friday July 31,2020. Early morning. July 31,2020 I went to there and spoke to Nunu Santos and he said parts didn’t come yet but it would be here by afternoon time and truck would be ready for pick up but since I work afternoon I said I’ll pick it up Saturday August 1,2020 early morning. I went early Saturday morning for pick up and paid almost $450 for repairs I drove truck home and while sitting there I notice the same leak under the truck I was so pissed off and said wth.. I drove back to fetteford. service tech Nunu Santos wasn’t there so I spoke to manager Steve about my issue they started to give me stories like they called me to tell me and left me voicemail? Am like when my phone never rang and I gave u guys two phone numbers and he said well once we installed the hose mechanic notice another leak some where else . So I said with anger ok so why no one told me this morning when I paid and pick up the truck and why u guys let me drive it like that if u guys knew that there was another issue? No response and nothing to say. Steve said leave it here and someone going to check on Monday and sorry there is no courtesy vehicles for u. so basically they replaced a hose that wasn’t even an issue and charged me. And told me if I don’t a have car to drive it home and bring it back Monday I told Steve really I already told u there is antifreeze leaking. And they expect me to leave it and they can charge me again to fix the first issue in the first place. Smh.. I took the truck to my mechanic and they discover where the leak was coming from by pumping air inside the coolant container under the hood.

August 01, 2019

Great experience Had a overall great buying experience from Adam Hindi my sales rep!, helped me and my wife get into a lease, Was a fun and great experience at fette K More

by Vicsant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Rami Zeidan, Adam Hindi
Aug 01, 2019 -

Fette Ford Kia responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Fette Kia Team

July 31, 2019

Kia sportage 2020 lease A sales person can really make or break your experience in leasing a new car. I went to 3 other Kia dealerships and had awful experiences before going More

by Emmamahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hindi
Aug 01, 2019 -

Fette Ford Kia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Fette Kia Team

July 31, 2019

Best service Excellent costumer service. Extremely helpful. Friendly. Helped me get the best deal possible. Would not go to any other dealership. These guys are th More

by Abemol92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kabanjian
Aug 01, 2019 -

Fette Ford Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Fette Kia Team

July 31, 2019

Barbara’s experience at Fette Ford Clifton, NJ I received excellent service at Fette Ford in Clifton, NJ. My sales assistant, George, was courteous, helpful and extremely knowledgeable. He went out More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kabanjian
Aug 01, 2019 -

Fette Ford Kia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The Fette Kia Team

July 27, 2019

Salesman Amiable and Knowledgeable I don’t like the dealership because it takes your entire day but George was very thorough and gave me the best options for my money worth!!!! More

by Dani-Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kabanjian
Jul 30, 2019 -

Fette Ford Kia responded

Thanks for your great review, Dani. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Fette Kia Team

July 26, 2019

Awesome Service Excellent service, great experience, great price,recommended to all.Andrew was great in dealing with everything. I recommend Andrew and Fette to all. More

by anovack613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Orengo
Jul 30, 2019 -

Fette Ford Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Fette Kia Team

July 26, 2019

Quality efficient staff The staff a Fete went above and beyond what was expected. Every question I had was answered. The vehicle was delivered when promised and the extras I More

by Lipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Juan Mejia
Jul 30, 2019 -

Fette Ford Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Fette Kia Team

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