
Fette Ford Kia
Clifton, NJ
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1,549 Reviews of Fette Ford Kia
Bait and Switch Purchased a new Ranger. Saw a couple advertised on line. Went into dealership and the internet pricing and actual were much different. Was pressured Purchased a new Ranger. Saw a couple advertised on line. Went into dealership and the internet pricing and actual were much different. Was pressured into a great deal because it was last day of the month. Told the salesman was in no rush. Against my better judgement I signed. Went back on the weekend to take delivery. Realized when I got home the contract had been changed without my knowledge. Wound up paying @$5,000 more than I wanted to. Very shady. I went back the following Monday and approached the manager and he said Oh they did not tell you the contract was changed...really... Then he started spewing out all sorts of numbers to justify his actions.. Lesson learned when you walk into a dealership you are always at a disadvantage. 3 sharks for every one customer. Why cant you just deal with one person?? More
Cudos to Kia This was my second time back. The first visit was with a good friend and second visit for myself. Adam was my salesperson. I purchased many new cars o This was my second time back. The first visit was with a good friend and second visit for myself. Adam was my salesperson. I purchased many new cars over the years and this was the first experience that I did not feel overwhelmed nor obligated. Adam made sure it was a smooth experience from beginning to end. I will be sure to encourage friends and family to not only visit the dealership but to also request Adam as their salesperson!! More

Used car purchase today!! Happy with the sales dept. John was very nice ~ very helpful! Needed a car and they had one I liked!!!!! Now let the driving begin !!!!!!! And ho Happy with the sales dept. John was very nice ~ very helpful! Needed a car and they had one I liked!!!!! Now let the driving begin !!!!!!! And hopefully this car will drive me where I have to go and last many years. The only thing I would give is 2 ⭐️ For the look of the showroom ~ used car area ~ looked very old ~ not welcoming at all ~. If you are buying used ~ you should also have a beautiful place ~ not just new car sales!! A few balloons or pretty flowers would make it more cheerful 🌷💐🎈🎈 More
Pleasure to work with Jose Diaz helped me with my car and it could not have been a smoother process. Super easy to work with. Would recommend his assistance to anyone looki Jose Diaz helped me with my car and it could not have been a smoother process. Super easy to work with. Would recommend his assistance to anyone looking to purchase a vehicle. More
11 days and counting on my repair! This dealership has had my car for over a week now. I had a transmission light come on. I call and they say sure we can look at it today, come by. I w This dealership has had my car for over a week now. I had a transmission light come on. I call and they say sure we can look at it today, come by. I wait two hours in the waiting room before getting fed up, asking for a status, and finally getting one. Days go by, and I find out they rejected my warranty claim. this process took about 4 days. then after hours on the phone with Ford corporate, they agreed to cover about half the cost. that was Wednesday. then I get told the parts are back-ordered, and will be available Monday. call on Monday, parts haven't arrived, no status given, they don't know anything, and have done zero follow up before I call and ask. Call on Tuesday, parts still not arrived, no status known, parts will arrive "in a day or two" 11 days and counting! More

Ranger I just leased a new 2019 Ford Ranger Lariat and this was my first lease that i ever did. Everyone at this dealer was very helpful. If you’re looking f I just leased a new 2019 Ford Ranger Lariat and this was my first lease that i ever did. Everyone at this dealer was very helpful. If you’re looking for a ford, come here. More

Amazing experience I’m so excited with my new car, thanks to Jonathan who helped me a lot to find the right car for me. If someone is looking for a new car don’t think I’m so excited with my new car, thanks to Jonathan who helped me a lot to find the right car for me. If someone is looking for a new car don’t think it twice and go to Fette Ford Kia and look for him, you will no regret. More
Lease return Tried calling in to get some information on a lease return and was juggled back and forth between different departments. My lease is ended and the onl Tried calling in to get some information on a lease return and was juggled back and forth between different departments. My lease is ended and the only day I could return it is unfortunately on a Saturday so I wanted to call ahead rather then just walk right in. They put me in touch with a gentleman named Kenny who could not at all make an acceptation to help me out and take in the car this Saturday. Really terrible that a process that takes tops 10 minutes can’t fit into this mans schedule. More
Mario was very helpful and not pushy he let my wife and I find the car for us. He treated us with respect. Chris went above and beyond to make the sale overall it was a great experience find the car for us. He treated us with respect. Chris went above and beyond to make the sale overall it was a great experience More
great salesman Mario helped me get what i wanted.Other dealerships which i leased and purchased vehicles from left me dry.He did what others would not.Treated me lik Mario helped me get what i wanted.Other dealerships which i leased and purchased vehicles from left me dry.He did what others would not.Treated me like family. More