
Fette Ford Kia
Clifton, NJ
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1,549 Reviews of Fette Ford Kia
Called to get an appointment for my truck because the door locks were frozen whichbwas a factory recall and was told they couldn't get me in for a week. How do you drive a vehicle when the door does not door locks were frozen whichbwas a factory recall and was told they couldn't get me in for a week. How do you drive a vehicle when the door does not stay shut? They told me they were to busy with other repairs. After getting aggravated I was told I could bring it in 3 days later. Dropped my truck off for the second time mind you because of this problem. Didn't hear back from them, at all. A week later I called and they still hadn't even looked at it. I was told that they replaced all the old people and now there were new people working there and they would get right on the problem. 3 days later I picked up my truck. Great now the weather is 50 degrees so I really can't tell if its actually fixed or not because there is no more freezing weather. secondly, they usually will wash your car when you bring it in. NOT the case here. You would think after waiting 10 days they would make sure you vehicle was clean especially having to wait 10 days. They say they care about the customer but they definitely do not show it or even try to make up for their screw up. It's really the little things that make you want to go back, don't think I'll be going back to Fette ford More
Over priced ! Service was unsatisfactory and were out of rental vehicles. Will not return to this dealership for service on my other ford vehicles. Nor will I recommend this dealership. rental vehicles. Will not return to this dealership for service on my other ford vehicles. Nor will I recommend this dealership. More
Great service personel Have worked with this dealership for years and have not had an issue (knock on wood...) Oil change prices do seem higher recently. Thanks and see yo Have worked with this dealership for years and have not had an issue (knock on wood...) Oil change prices do seem higher recently. Thanks and see you soon More
Had a Amazing experience purchasing my first suv yesterday. George was a very helpful on getting us a price we were comfortable with and I couldnt be happier! Thank you! yesterday. George was a very helpful on getting us a price we were comfortable with and I couldnt be happier! Thank you! More
Absolutely fantastic. Kenny was pro active in finding me Absolutely fantastic. Kenny was pro active in finding me the vehicle I desired. He knew I would settle for nothing less. He got this customer Absolutely fantastic. Kenny was pro active in finding me the vehicle I desired. He knew I would settle for nothing less. He got this customer More
Nick sales manager Lyack sales consultant and K finance all made my experience amazing! This is my 2nd lease and will be back definitely! Appreciate everything !! all made my experience amazing! This is my 2nd lease and will be back definitely! Appreciate everything !! More
Replacement of Driver side visor and 25,000 mile checkup was done professionally, in a timely manner, and covered under warranty. Thank you for your great service!!! was done professionally, in a timely manner, and covered under warranty. Thank you for your great service!!! More