Fette Ford Kia

Ask for Rabbit!!!!!! My husband's van from 1998 had finally passed away. After his research, it was a choice between, Nisson, Kia and Hyunda. After visiting all 3, going My husband's van from 1998 had finally passed away. After his research, it was a choice between, Nisson, Kia and Hyunda. After visiting all 3, going home for over night thought, we went back Kia. Started looking for a 2016 basic Sonnato. Left with a fully loaded 2013 with under 25,000 miles for a fantastic cash price. This was the best car dealership as well as salesman in the years I have been leasing experience ever! ( For years I was with Brogan Caddy. More

Great experience Tony was absolutely great. From the time of sale and post purchase. He is friendly and very knowledgable. His enthusiasm showcased from the start. He Tony was absolutely great. From the time of sale and post purchase. He is friendly and very knowledgable. His enthusiasm showcased from the start. He worked with us to get us to the right price point. More

Ask for Estela! Estela has been wonderful in guiding me to my first (new) car at a great price. Even after the sale of the car, she continues to display excellent cus Estela has been wonderful in guiding me to my first (new) car at a great price. Even after the sale of the car, she continues to display excellent customer service as she diligently answers any questions that I may have. And best of all, she will work with you without adding unnecessary pressure. More

Very Poor Service Experience I took my 2013 Ford Fusion into Fette Ford for service after it broke down on the side of the road. At first, I was pleased with my initial communica I took my 2013 Ford Fusion into Fette Ford for service after it broke down on the side of the road. At first, I was pleased with my initial communication with my Service Advisor, Gene. After a few days, I was contacted and told my repairs were fixed and the car was ready to be picked up. I picked up the car in the afternoon the same day and it drove away fine. Two hours later, the car broke down again on the side of the road. I called Fette back and to my disappointment, no one seemed remotely concerned or sympathetic that this happened again. I had my car towed to the dealership once again. I was contacted the next day by the dealership and they apologized and stated the technician did not see a small part that needed to be replaced, but it had been repaired and was ready to be picked up. Again, no apologies or kind connotations. When I returned to pick up the car, I went to start it as I was leaving their garage, and it died again. I approached the Service Manager and he did not have an explanation as to what happened but assured be he would personally oversee the repairs. Fast forward 5 days later, they told me a battery cell needed to be replaced which was what caused all of the break downs. I picked up the car and proceeded home. The following morning as I was heading to work, the car broke down once again on the side of a VERY busy interstate, which was frightening and obviously dangerous. Following this incident, I made the decision to have my car towed to a different dealership in NJ. I'm very disappointed at the level of service I received at Fette Ford. Not only did I have to have the car towed on multiple occasions, I also had to find personal transportation home from the dealership when I literally could not leave their garage after I was told it was repaired. I would have expected more compassion and understanding from the staff at this location due to the numerous occasions that I was inconvenienced by all of these service oversights. Even a common courtesy of having the car washed before I picked it up would have been a nice gesture, but nothing. I hope that others who frequent this dealership don't have to deal with such a detrimental and inconvenient experience with the service department. More

Great Experience We dealt with Mitchell & Nick R. while leasing a 2016 Edge Sport. They were very honest and did not waste our time. In addition, we had shopped around We dealt with Mitchell & Nick R. while leasing a 2016 Edge Sport. They were very honest and did not waste our time. In addition, we had shopped around and Fette Ford ended up being the one that gave us the best deal. Thanks Mitchell & Nick R.! More

Good overall experience Tony Catalano was great--straight to the point and worked hard to get the price I felt comfortable with. I came on Memorial Day so it was extremely b Tony Catalano was great--straight to the point and worked hard to get the price I felt comfortable with. I came on Memorial Day so it was extremely busy. It took about 4 hours from when I walked in to when I drove away. Tiring, but overall very pleased with the car, price, and service. More

Great Experience Mario greeted me as soon as I arrived. He listened and made recommendations. He guided the process with friendly confidence and experience. Gabe was Mario greeted me as soon as I arrived. He listened and made recommendations. He guided the process with friendly confidence and experience. Gabe was very professional and helpful with the financing and paperwork. Overall it was a great experience. I would recommend that people go see Mario at Fette Ford dealership. More

Best buying a car experience I purchase a brand new Ford Edge from fette Ford Clifton. Nick was the sales manager he made it very simple and went Beyond expectation to make this t I purchase a brand new Ford Edge from fette Ford Clifton. Nick was the sales manager he made it very simple and went Beyond expectation to make this transaction goes smooth. It was a hassle free experience, got approved the same day and drove out with a brand new car. I would recommend anyone to go see Nick for purchasing their next car. More

Amazing on all levels My husband and I went into the dealer with some hesitation. But, we got what we wanted and more. Our salesman, Mario was amazingly professional, help My husband and I went into the dealer with some hesitation. But, we got what we wanted and more. Our salesman, Mario was amazingly professional, helpful and committed to getting us our car with our terms. Everyone in the dealer worked hard and efficiently to close the deal. Thank you so much for all your effort. Mario, you are an exceptional salesman and sincere person. We truelly appreciated everything you did for our family. Gracias👍🏻👍🏻👍🏻 More