Fette Ford Kia

I've always disliked the experience of purchasing a vehicle at a dealer but I found this to be a quick and painless process. A lot of dealers aren't familiar with electric vehicles but Luke was well in vehicle at a dealer but I found this to be a quick and painless process. A lot of dealers aren't familiar with electric vehicles but Luke was well informed on the features of my vehicle and was very helpful in getting it set up for me and made sure he followed up with me after if I had any questions. Highly recommended! More

I had serious concerns about my first ev mustang match e. JC and Paul helped me a lot and answered all my questions I am really happy and satisfied with my car. They are the best JC and Paul helped me a lot and answered all my questions I am really happy and satisfied with my car. They are the best More

La atención fue muy buena hicieron todo para complacer al cliente y están con tigo en todo momento apoyándote cliente y están con tigo en todo momento apoyándote More

5 Star experience all the way! This was hands down the best and most simple new vehicle purchase of my life. Luke was knowledgeable, professional and extremely helpful throughout t This was hands down the best and most simple new vehicle purchase of my life. Luke was knowledgeable, professional and extremely helpful throughout the order, build and delivery process. Paul made the electronic paperwork a snap. Fette Ford's dealership is clean, comfortable and pleasant to shop at. THANK YOU Luke , Paul and Fette Ford! More

Our experience at Fette Ford was incredible from start to finish. The second we walked in the doors. Luke specifically took time to listen to our needs and made us really feel heard & understood. I cannot wa finish. The second we walked in the doors. Luke specifically took time to listen to our needs and made us really feel heard & understood. I cannot wait to work with Luke and the team again in the future. More

Juan at Fete ford was great. He was very knowledgeable and took his time to answer all my questions and concerns. I did not feel rushed or forced. A side from my interaction with He was very knowledgeable and took his time to answer all my questions and concerns. I did not feel rushed or forced. A side from my interaction with Juan, I was surprised my $100k + vehicle did not come with weather-tech matts and I advised to buy them separately out of pocket. More

was very good experience, very professional and dedicate with his job. the agent had Pacience with me, I appreciate, thank you ve with his job. the agent had Pacience with me, I appreciate, thank you ve More

Very friendly willing to help with questions this is my 3rd edge very satisfied with the car 3rd edge very satisfied with the car More

One of the best car buying experiences I've ever had! Luke Mol was just wonderful; no pressure, just information and helpfulness. Highly recommend. Luke Mol was just wonderful; no pressure, just information and helpfulness. Highly recommend. More

*(A Service Review) Such a sad experience for such a long standing dealership. First, No one calls you back after you leave messages just simply looking for updates. No matter if it's the service advisor or standing dealership. First, No one calls you back after you leave messages just simply looking for updates. No matter if it's the service advisor or the Service Manager. They had my car 2 weeks, to do warranty work - torque converter, front camera sensor & front breaks. Waited a week for the torque converter for my 2019 Edge. I was told they do not provide any loaner cars anymore. however, I was also told they were waiting on the camera, then after that was installed, they said that the bracket was broken & that the warranty would not approve of the bracket so they replaced the bracket. Second, I was then told the bracket was $88 & that I'd have to pay that. This was after the fact. without prior authorization to replace. I DID NOT approve of the replacement of this bracket. after telling them I would not be paying for this. I said I'd kindly split the cost with them which I did not need to do. They agreed, as I drive off... I soon realize that my car seemed to make a sound after a complete stop. I return the Edge on Monday first thing in the morning before work, I was called back saying it was a loose bolt, it was fixed! However... I drive off yet again.. still making the same noise. I waited for 15-20 mins to have a service manager take a test drive with me so they can hear the sound. only after this.. did they realize that it needed motor mounts. 3 Weeks Total they had my Edge. Why Does My Ford Edge at 57K miles needing motor mounts? NOW READY FOR THE BEST PART of this Review... I was alerted on my Ford App that my car was no longer located at Fette Ford after closing hours. It was 12 miles away in Wayne NJ. I tracked it down to it's location. (I gave them the Address.) By morning I tracked it back at Fette Ford. After mentioning this.. I was told that this was not the case & no one drives customers vehicles home. I was told that I must of read it wrong & my tracking must of been off, because they "Checked The Cameras" & it did not leave the dealership. Soooo, from the last time I drove my car to the time I drove off the lot... My Edge now had 33 NEW miles on it. NO ONE TEST DRIVES A VEHICLE a total of 33 Miles!!!! I was Lied to. I will NO LONGER be leaving my vehicle at Fette Ford/Kia/Infiniti over night. I no longer can trust a word they tell me. Be aware If you deal with Fette Ford's Service Department. They have a great Sales Manager in Chris... who took care of me when I purchased.. & who I called when I was looking for a call back after 10 Days. Just a bad experience!!! More