Fette Ford Kia

I went to Fette ford to get a 2011 ford edge. I saw sammy and they started to work out a deal for me. we worked everything out and started to fill out paperwork. I took the car for a test drive and s sammy and they started to work out a deal for me. we worked everything out and started to fill out paperwork. I took the car for a test drive and seemed to be ready to go. My salesman Sam and I went back and forth with Rob over what my model car that I was trading in was. i gave them all the registration information and the payoff was in order. Everything was fine Rob and Sam told me. About 1 hour into doing paperwork and agreeing on a price, Rob tells me that he would have to add 60 a month to the payment because he had the wrong model of my car written down. THIS WAS A DEALER ERROR!!!!ROB EVEN ADMITTED THAT HE WROTE DOWN THE WRONG MODEL AND HE HAD TO GIVE ME 4000 LESS FOR MY TRADE. AFTER LEAVING FETTE I WENT TO ANOTHER FORD DEALER AND WORKED OUT A DEAL FOR THE SAME PRICE AS ORIGINALLY STATED BY FETTE. FETTE IS DECEPTIVE IN THEIR SALES PRACTICES. THE ONLY POSITIVE THING IS THAT ROB AND SAMMY WERE SMILING AND CORDIAL THE WHOLE TIME. I GUESS THAT WAS BECAUSE THEY WERE SMILING BECAUSE THEY HAD A SUCKER. OR THEY THOUTGHT!! I HAD THE LAST LAUGH!!!! More

I have been to many dealerships in the past months searching for the right car for myself! Upon walking in I was greeted with smiles and was asked if I needed anything , (Coffee,Tea, ) I thought this searching for the right car for myself! Upon walking in I was greeted with smiles and was asked if I needed anything , (Coffee,Tea, ) I thought this was pleasent and refreshing to be treated so kindly . A nice gent (Hamad Deeb) was absolutely helpful and had much knowledge about the fusion... Mr Deeb, suggested I take my time (which I did and did not feel preasure) There were two other really nice gents Rob and Chris, such a pleasent staff at this location. I closed a great deal with Mr Deebs, and would not have so if the employees were not so helpful. I recomend this dealership highly.... More

Courteous, honest service, attention to my concerns, solved the problem and they even brewed a fresh pot of coffee in the waiting area when I asked them to! solved the problem and they even brewed a fresh pot of coffee in the waiting area when I asked them to! More

Hamad was excellent,he was assuring &explained everything in detail, Chris got my deal approved and I out the door with my new vehicle.Will let my friends know about them. everything in detail, Chris got my deal approved and I out the door with my new vehicle.Will let my friends know about them. More

After finding, driving, and deciding to purchase a new 2011 car from their inventory, the sales managers would not give the salesmen and us a price on the car until they knew how much we were putting down 2011 car from their inventory, the sales managers would not give the salesmen and us a price on the car until they knew how much we were putting down on the finance. I've bought many new cars and NEVER has the negotiated price of the car rested on the amount financed. They refused to even talk to us unless we could commit to at least 2 hours of time with them AND a quote of the exact amount of money being put down. After explaining we were going to put down 25% of the cost we were told to come back when we had more time. I bought a car from this dealer 6 years ago and I thought I would have the same professional people working with me. I see I was wrong. Apparently the dealership is not run by the same people as before or people Ford would want to represent them. More

I visited this dealer to purchase a new car, 2011 model. I had two trade in cars, and was going to finance a new car. PROBLEM#1 In my first visit, dealer gave me an approximate trade in price for both my I had two trade in cars, and was going to finance a new car. PROBLEM#1 In my first visit, dealer gave me an approximate trade in price for both my cars, $15k for one, $12k for the other. In my second visit, I decided on purchasing the card, but they did not hold their promise and told me that the max price they can give was $13k and $11k. PROBLEM#2 I said OK to these prices and they told me that they can bring the car to me in max two days. We had some further discussion on prices and agreed on everything. At that time, they gave me two options 1. I could buy a 2010 model which was $4000 cheaper (but they declined to apply this difference on the total amount) 2. I can wait for 4-6 weeks to order a new car. This whole process took 2 and half hours. I went to other dealer, and both the 2011 model car for a cheaper price and higher value given to my trade ins. More

Will was very professional and got the deal done...My wife and I didn't want to spend all day at the dealership...We agreed on a price and I drove home with my truck shortly thereafter...Will and Fette F wife and I didn't want to spend all day at the dealership...We agreed on a price and I drove home with my truck shortly thereafter...Will and Fette Ford-Kia are "gems in a world of coal..." George Smaragdakis More

I just completed my 5th Fette Ford lease/purchase transaction since 1998, purchasing a 2010 Ford Edge. As always, the staff was professional, friendly, helpful, and patient. For this latest purchase transaction since 1998, purchasing a 2010 Ford Edge. As always, the staff was professional, friendly, helpful, and patient. For this latest purchase Brian Trainor and his sales supervisor Eddie were my sales team. They were great. I know that if in the future I have any issues with my new car they will continue to be there for me, long after the "ink has dried on the paperwork". I would recommend them to anyone. More

The service was great. My other car was from Fette and after getting into a car accident and totaling my car, I needed a new one quick. Brain was very helpful and helped me find the car I needed at the pr after getting into a car accident and totaling my car, I needed a new one quick. Brain was very helpful and helped me find the car I needed at the price I needed. I would recommend going there to anyone in the market for sales and then for service. More

All aspects of my purchase were great. I dread going to look for a new vehicle, but my experience at Fette was very hassle free. My salesman Brian Trainor was very helpful from beginning to end of my purc look for a new vehicle, but my experience at Fette was very hassle free. My salesman Brian Trainor was very helpful from beginning to end of my purchase, even helping me set up my sync. Everyone I dealt with was enjoyable and not "pushy" as I was expecting. I highly recommend this dealership. More