Fette Ford Kia

Fette - Tony Catalano We really enjoyed working with Tony regarding attention to details, disclosure of information, and follow-up during original sale and for any reason a We really enjoyed working with Tony regarding attention to details, disclosure of information, and follow-up during original sale and for any reason afterwards (paperwork, service, etc.). More

Buying out lease NO one wants to help you. Kept being told they do not make any money off buying out lease better off buying new car. Would not answer any questions. W NO one wants to help you. Kept being told they do not make any money off buying out lease better off buying new car. Would not answer any questions. Wanted to know why when I orginally leased car was told I had to take out a wear care package or I could not lease. Was told person who dealt with me was no longer there could not help. I received a letter from an attorney about a throttle body issue and again no help. Called again today and gentleman today said he had no idea why no one called me back and when I asked for manager name he said there were many and hung up on my! Thought it was a good dealership when leasing but unless your buying a car new they do not seem to want to help at all. More

above and beyond THE SALES REPRESENTATIVE ANTHONY CATALANO WAS EXTREMELY HELPFUL. I HAVE A PHYSICAL DISABILITY THAT REQUIRES ME TO HAVE MY VEHICLE MODIFIED, WHICH MAKE THE SALES REPRESENTATIVE ANTHONY CATALANO WAS EXTREMELY HELPFUL. I HAVE A PHYSICAL DISABILITY THAT REQUIRES ME TO HAVE MY VEHICLE MODIFIED, WHICH MAKES PURCHASING A CAR VERY DIFFICULT. MR CATALANO WAS KIND ENOUGH TO DRIVE ME AND THE VEHICLE TO THE SHOP THAT DOES THE MODIFICATIONS. THAT WAS EXTREMELY HELPFUL TO ME AND MUCH APPRECIATED. HE ALSO FOLLOWED UP WITH ME TO MAKE SURE THAT I WAS COMFORTABLE IN THE VEHICLE AFTER THE MODIFICATIONS WERE MADE. More

Worth it It was a good experience and I am very happy with my purchase of a ford kia sorento, the sales people were sensitive to my situation and worked with m It was a good experience and I am very happy with my purchase of a ford kia sorento, the sales people were sensitive to my situation and worked with me to make a good deal happen More

Allison and Thomas Tony was very friendly and knowledgeable about each car we inquired about. Everyone we met with were very professional and we very much enjoyed our ex Tony was very friendly and knowledgeable about each car we inquired about. Everyone we met with were very professional and we very much enjoyed our experience at fette ford. More

Over all great experience. Paul Batista was a great salesperson worked with our budget and made the sale possible and comfortable.. Thank you again my wife is very happy. Paul Batista was a great salesperson worked with our budget and made the sale possible and comfortable.. Thank you again my wife is very happy. More

very helpful and patient I originally came in last week just to browse, with the intention to buy or lease at a later date. As I walked into the Fette Ford dealership in Clif I originally came in last week just to browse, with the intention to buy or lease at a later date. As I walked into the Fette Ford dealership in Clifton nj I was greeted by Andrew , I explained to him that I wasn't going to make a decision today but after speaking to him he helped me narrow down my choices. Andrew is polite, knowledgeable, and patient. The customer service I experienced that day is one reason I will be coming back, and because Andrew went above and beyond to help me I will be recommending him to anyone in the process of buying a car. More

Mario Castellanos To whom it may concern, I just want to express how satisfied I was with the service provided by Mr. Mario Castellanos on Saturday April 5th 2014. He To whom it may concern, I just want to express how satisfied I was with the service provided by Mr. Mario Castellanos on Saturday April 5th 2014. He was very helpful throughout the whole purchase experience. He wss also very informative and helped us to understand everything he would explain to us. I would definitely recommend friends and family to Fette Ford because of my experience with Mr. Castellanos. Thank you. Byron and Sandra Pesantez. More

GO SOMEWHERE EALSE I GOT MY 3RD FORD PRODUCT, SECOND ONE FROM THAT DEALERSHIP, THIS TIME CERTIFIED 1 YEAR OLD WITH 5K MILES (WHAT A MISTAKE! NOT THE CAR - THE DEALERSHI I GOT MY 3RD FORD PRODUCT, SECOND ONE FROM THAT DEALERSHIP, THIS TIME CERTIFIED 1 YEAR OLD WITH 5K MILES (WHAT A MISTAKE! NOT THE CAR - THE DEALERSHIP) MADE A DEAL ONE DAY BUT GOT OVERCHARGED $200 ON THE SECOND DAY WHEN PAPER WORK WAS DONE. 3RD ROW SEAT WAS RIPPED BUT MANAGER REFUSES TO FIX IT, GOT 2 KEYS - ONE NOT WORKING SO MY WIFE HAD TO COME BACK AND WASTE HER TIME TO GET IT CODED, MISSING NAVIGATION DISK (GOT IT AS PROMISED FEW DAYS LATER) THEY DON'T REPLY TO PHONE CALLS. I WILL NEVER GO BACK OR BUY ANOTHER PRODUCT FROM THAT DEALERSHIP.... FORD CUSTOMER SERVICE WILL BE CONTACTED More

We recently visited Fette looking for a pre-owned Ford Escape. Anthony Catalano assisted us, and was thoroughly professional, cordial, and took the time to show us the selections. He answered all of our Escape. Anthony Catalano assisted us, and was thoroughly professional, cordial, and took the time to show us the selections. He answered all of our questions and addressed any concerns that we had. It was a highly positive experience. I would recommend Fette and Anthony in particular when shopping for a new vehicle. More