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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

April 14, 2015

Great!! Tommy was a excellent salesman. He knew his lot, he was patient and listened to what i was wanted. That goes a long way. Everyone there was on the bal More

by jmoore07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Apr 15, 2015 -

Fertitta Chevrolet responded

Thank you so much for the wonderful review of your experience at Norman Frede Chevrolet. Tommy is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

April 09, 2015

Awesome very pleased. Awesome, I'm a second generation customer and have always been welcome on a first name basis. This would be my first time working with Tommy and t More

by htownss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy o'Neill, Pastor Osorio, Smiley Quintanilla, George Nguyen
Apr 10, 2015 -

Fertitta Chevrolet responded

Thank you so much for the great review of your experience at our dealership and especially with Tommy. All of the employees appreciate your loyalty to Norman Frede Chevrolet. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Kind regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

April 02, 2015

Really great expiriance at Norman frede. Edgar did such a good job helping me find the right car ! He went out of his way trying to help me buy my first car! & he did it. He got me approved & More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2015 -

Fertitta Chevrolet responded

Sandra, we appreciate you taking time to leave us a great review! We are pleased to hear Edgar did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

April 01, 2015

Awesome Experience I haven't purchase a vehicle in almost 20 years, so I wasn't quite sure what to expect. I cannot say enough about how pleasant my experience was at N More

by cher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez, Joel Russell
Apr 02, 2015 -

Fertitta Chevrolet responded

Cher, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. If you ever have additional questions or need a service, we are more than happy to lend a hand. Kind regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 28, 2015

Excellent service He was very good he explained me everything so well I will definitely come back with him and recommend it to everybody that I know he help me to find More

by Eloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy o neill
Mar 30, 2015 -

Fertitta Chevrolet responded

Thank you for leaving us this review, Eloy! We are very happy to hear that Tommy could help get you set up with the perfect new car for you. Thank you for the recommendations. If there is anything more we can do for you please feel free to come back and see Norman Frede Chevrolet any time! Take care. Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 27, 2015

the best car dealership experience As i was viewing online the vehicles i was interested in. I took a chance and gave my info. Minutes later a sales rep call just to hi and to see when More

by lapedraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Mar 27, 2015 -

Fertitta Chevrolet responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Marcus is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Warm regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 24, 2015

Awesome Tommy was amazing til the end. Very friendly and tried everything he could to work with me and my needs of a car. Didn't give up even when I was indec More

by jackiesung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy O'Neill
Mar 25, 2015 -

Fertitta Chevrolet responded

Thanks so much for taking the time to write this review, Jackiesung! Tommy is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your great experience. We look forward to seeing you again in the future. Thanks again! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 21, 2015

Total Satisfaction Every Step of the Way!!! We had looked at other SUVs and had gone through the finance process at two dealerships. Both just did not meet our criteria, so we decided to visit More

by Bdemmtkdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell
Mar 23, 2015 -

Fertitta Chevrolet responded

Thanks so much for taking the time to write this review! Edgar is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your great experience. We train our staff to go the extra mile and give the customer a wonderful experience. We are very pleased you enjoyed your recent visit. We cannot thank you enough for your delightful review of Norman Frede Chevrolet and for your referrals! Congratulations on your new Equinox! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 04, 2015

Good experience I had a really good buying experience. Edgar was really helpful and honest with me through all the process. Got me what i want. Will recommend this de More

by oh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2015 -

Fertitta Chevrolet responded

Hey! Thank you for this great review! Edgar is truly an exceptional employee and we appreciate him for giving you a great experience! We appreciate the kind and sincere comments as well as the recommendations. We hope to see you again soon! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 04, 2015

A long day Spent the whole day at other dealerships that were to busy and never got to even test drive a car. On our way home decided to stop at Norman Frede Ch More

by Colette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio
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