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Fertitta Chevrolet
Houston, TX
982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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982 Reviews of Fertitta Chevrolet
August 26, 2015
Joy ride I was extremely disappointed with the service with my car. I brought in my Pontiac G8 in for a recall to fix the folding key fob. They spent the who I was extremely disappointed with the service with my car. I brought in my Pontiac G8 in for a recall to fix the folding key fob. They spent the whole day with it even after I made an 8 am appointment for the service 1.5 months in advance. When I called about it to see if it was ready at 4 pm, I was told it was in final cleanup and wash. When I arrived at 6 pm, they could not find the car at first and brought up the wrong car. When it did arrive for me, it had not been washed and I could see that it had been take for a 3-4 mile "test ride" because I checked the mileage before I dropped it off. It is a rare and high performance car and I strongly suspect someone took it out for a little fun at my expense. When I inquired about the miles put on the car, I was told the service manager More
by adams77059
Employees Worked With
Jeremias Rodriguez, Annette Aguirre
August 21, 2015
Thank You Nathan Cook and Nick Norris Thank you Nathan Cook and Nick Norris for your professional and no pressure help with the purchase of our Chevrolet pickup. You both were very helpful Thank you Nathan Cook and Nick Norris for your professional and no pressure help with the purchase of our Chevrolet pickup. You both were very helpful in every way and worked with us. If we are ever in the market to buy another vehicle we will come back to Norman Frede. We will recommend you to anyone we know who are looking for a new or used vehicle.. Thanks again, Don and Sue Tomlinson More
by donsue
Employees Worked With
Nick Norris, Nathan Cook
August 16, 2015
Fabulous Experience!!!!! My experience at this dealership was FABULOUS!! Excellent customer service from my sales person Jose, who worked with all my high expectations and ma My experience at this dealership was FABULOUS!! Excellent customer service from my sales person Jose, who worked with all my high expectations and made sure that I received the best vehicle at a great price!!! More
by melissaclark1
Employees Worked With
Pastor Osorio, Jose Gonzalez, Joel Russell
August 16, 2015
New Trax! Thank you so much to Donnie Cress and Norman Frede Chevrolet for making my first new car buying experience so easy! Donnie was very helpful when teach Thank you so much to Donnie Cress and Norman Frede Chevrolet for making my first new car buying experience so easy! Donnie was very helpful when teaching me how to use all of the AWESOME features in my new Trax. I will make sure to tell all of my friends to go see Donnie when they are looking for a new vehicle. More
by Iruggieri
Employees Worked With
Donnie Cress
August 03, 2015
Amazing He worked with our pricing while getting us the best car possible, if you need a car go to him. Great customer service from everyone in the dealership He worked with our pricing while getting us the best car possible, if you need a car go to him. Great customer service from everyone in the dealership. More
by Mtz777
July 30, 2015
Last hope I was tired of looking at used car lots to look for a car. I knew my credit wasn't perfect to get a brand new car but a friend referred me to Tommy. H I was tired of looking at used car lots to look for a car. I knew my credit wasn't perfect to get a brand new car but a friend referred me to Tommy. He gave me hope n was able to get me in a brand new rather than used. More
by vani2678
Employees Worked With
Tommie O'Neil
July 10, 2015
the greatest ever This dealership is the best i ever been to and im from California i got my car that i wanted they helped me save money and most of all the car i wante This dealership is the best i ever been to and im from California i got my car that i wanted they helped me save money and most of all the car i wanted was cheap the staff was really friendly and they gave me the car the same day less than want i was expecting thanx edgar urias by the way this guy is the best sales person i know if there is any guy that will fight for u it will be this guy if u go to buy a car i recommen to talk to him. very friendly pretty much just the best once again thanks edgar urias More
by andrew ramos
Employees Worked With
Joel Russell
July 04, 2015
Excellent Service! Treats you like family! The service I received at Norman Frede is one that I highly doubt can be matched by any dealership in around the Houston Area or even Texas. The sales The service I received at Norman Frede is one that I highly doubt can be matched by any dealership in around the Houston Area or even Texas. The salesman Edgar Urias helped me reached a price where I can take a new truck home the same day. He is a very respectable man and a highly skilled salesman. His family oriented personality makes you feel welcome and makes the process of getting a new vehicle extremely easy and fast. You get an excellent vehicle for an even better price! If you ever need a new vehicle come to Norman Frede and ask for Edgar Urias. Direct: (281) 486-2230 Cell: (713) 818- 8083 Just read the other reviews, this place can do no wrong and Edgar Urias is the man to see when it comes to getting a new vehicle. Thank you Edgar! I appreciate it! More
by raulgarnica76
Employees Worked With
Joel Russell
July 04, 2015
The Fight for you!! My experience at Norman Frede Chevrolet was amazing! Never have I felt like th dealer was REALLY in the customer's side like this time. I appreciated My experience at Norman Frede Chevrolet was amazing! Never have I felt like th dealer was REALLY in the customer's side like this time. I appreciated how much Edgar helped me to get the perfect car, regardless of the obstacles we faced. Definitely recommend him and this dealership! More
by Daniel Suazo
July 04, 2015
Excellent Professional Service. Like no other!! This guys are out of this world. The service provided was better than I've ever had. Before I even got my car here I had made my brother buy his first This guys are out of this world. The service provided was better than I've ever had. Before I even got my car here I had made my brother buy his first and then I got mine lol. I would never recommend anything to anyone if I didn't believe or trust it completely. But I will tell you you are crazy if you don't come see Edgar Urias (sales agent) and Pastor Osorio in used cars building for your next vehicle. The finance department OMG too great!!! Love you guys. More
by Nina S.
Employees Worked With
Charlton Cotton, Pastor Osorio, Joel Russell
