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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

March 30, 2016

Second great experience! This is the second time I have purchased a vehicle from Norman Frede and Jonathan has helped me both times. He has consistently displayed professional More

by Chris S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Darrin Macaluso, Jonathan Whitaker
March 25, 2016

Oil Change Oil change. Polite, quick and clean! Service writer Allen told me the best time to come in for an oil change to save me time in the shop. More

by davetx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gamble
Apr 01, 2016 -

Fertitta Chevrolet responded

We appreciate your time to share us this review. I am pleased that Allen was helpful and provided you a friendly and quick service experience. It is our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219

March 24, 2016

Awesome Dealship! We had a great experience here and Jonathan was truly amazing! He was so helpful and made the car buying experience awesome and enjoyable! Everyone is More

by C.holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan McKinney, Jonathan Whitaker
Apr 01, 2016 -

Fertitta Chevrolet responded

Thank you for the wonderful feedback. I am pleased that Jonathan and Joan were helpful and made your car buying experience enjoyable and awesome! At Norman Frede Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Thanks again. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219

March 19, 2016

Best Dealership Words can't explain how grateful we are with Norman Frede Staff. They are wonderful and really want to help! On be half of the Quintanilla Family THAN More

by jamiequintanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Fred Sanchez
Apr 01, 2016 -

Fertitta Chevrolet responded

Thank you for the 5-star review! Anytime we hear our customers had a great purchasing experience brings us great joy and fulfillment. Your feedback is reflection of our intense dedication to provide quality customer service to all our guests. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219

March 18, 2016

great experience Jonathan was extremely helpful and willing to accommodate our requests. We test drove several vehicles and ended up purchasing one that fit our lifest More

by sdk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
Apr 01, 2016 -

Fertitta Chevrolet responded

I am happy to hear you are enjoying your purchase. At Norman Frede Chevrolet, we strive to answer every question and address every concern, and its encouraging to know Jonathan was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219 Edit | Delete

March 07, 2016

Easy, seamless experience!! I found the vehicle I wanted online and worked with a salesman via phone, email and text. It was such an easy experience! My best yet!! More

by AmyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel Paiva
Mar 17, 2016 -

Fertitta Chevrolet responded

Amy, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Best Regards, Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

March 03, 2016

Great service I went in on Monday to look at vehicles and drove away in less than 3 hours with a great deal. My salesman was wonderful and took the time to listen t More

by Mom of 4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Jonathan Whitaker
Mar 17, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. It's great to know Jonathan was able to provide you with fast & friendly service Norman Frede Chevrolet is known for. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Best Regards, Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

March 03, 2016

Excellence in Customer Service Jonathan Whitaker and Mr. Cotton are wonderful, knowledgeable, just great people all the way around! Jonathan took care of my buying needs. He went ab More

by Dveretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Jonathan Whitaker
Mar 17, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We appreciate the opportunity you presented to earn your business! Jonathan & Mr. Cotton are great addition to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, their product knowledge, and sales techniques make them an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Best Regards, Regards. Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

March 02, 2016

Jonathon was excellent. Extremely friendly and not at all pu Great car buying experience. Jonathon spent a lot of time showing us the many gadgets on my new tahoe. The whole process only took about forty minutes More

by ericsam83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
Mar 17, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. At Norman Frede Chevrolet, we are determined to deliver detail-oriented, fast, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Best Regards, Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

February 25, 2016

Best Experience Buying a Car!!! I can not say enough good things about this dealership. My saleswoman Amy Bowlin was super nice and very helpful. I told her what me and my husband wh More

by nicolekuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Amy Bowlin
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