Back

Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

982 Reviews of Fertitta Chevrolet

May 28, 2016

Best Deal by Far! Brett was by far the best salesman we've ever worked with. He was helpful in every way and did every thing he could to make the deal work for us. It w More

by larryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaali Hoarau, Will Smith, Brett Barr
May 31, 2016 -

Fertitta Chevrolet responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Brett provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests. Warm regards, Norman Frede Chevrolet Team

May 27, 2016

Helpful, courteous, and understanding. I had been looking for a pretty specific used vehicle, for a while, that fit my desire. That would be a fairly new Toyota Tacoma double cab with a v6. More

by Brandon K Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
May 31, 2016 -

Fertitta Chevrolet responded

*We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Edgar was able to meet your needs. At Norman Frede Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and exceptional as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Warm regards, Norman Frede Chevrolet Team

May 21, 2016

Thank you Jose! Thank you so much Jose for making this one of the easiest buying processes I have dealt with. I was literally at the dealership for less than an hour More

by Mike1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Joel Russell
May 24, 2016 -

Fertitta Chevrolet responded

Thank you and congratulations on your purchase! We are so very pleased that Jose could make your visit easy and efficient, and we believe that's how every car buying experience should be. Enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Best regards, Norman Frede Chevrolet Team

May 19, 2016

very slow They took forever to get a price. They just seemed unwilling to really work with us. One of the guys was very frustrated that we asked to look at mo More

by cavjosh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Williams
May 14, 2016

Our Awesome Experience Jimmy did a fantastic job at getting my wife and I into our new Chevy Cruze! Most painless and non-arduous car buying experience ever! Big kudos to More

by Robjennyholmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jimmy Williams
May 17, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to share with us! We are pleased to hear Jimmy and Joel did a great job in assisting you in your purchase. The goal of the Norman Frede Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a memorable manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Best regards, Norman Frede Chevrolet Team

May 14, 2016

Walk in, Drive out Jimmy was very kind to me. I walked in knowing my price range and he helped me stick to it. He actually helped me find my dream car for the right pric More

by Anyhony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Macaluso, Jimmy Williams
May 17, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Jimmy could help get you set up with your dream car! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! If there is anything more we can do for you please feel free to come back and see Norman Frede Chevrolet any time! Take care. Best regards, Norman Frede Chevrolet Team

May 10, 2016

Great Job I brought my Buick Enclave to the Collision Center after a minor accident. Raymond met us and kept us informed as to the progress on the car. The wo More

by riclen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Donahue
May 12, 2016 -

Fertitta Chevrolet responded

Thanks for your awesome review! I'm very happy to hear that Raymond was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Norman Frede Chevrolet Team

May 10, 2016

Great Customer Service After shopping around trying to get the best deal possible, the Norman Frede team came through. My experience was awesome. I appreciate the time taken More

by Tilisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jimmy Williams
May 12, 2016 -

Fertitta Chevrolet responded

We love hearing about customers that have a terrific experience at Norman Frede Chevrolet and we are glad you are one of them! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Norman Frede Chevrolet Team

May 06, 2016

Purchased a vehicle from Jose. Great salesman!! Great dealership, great people to work with. Always have different vehicles. They fair prices and easy to work with and not pushy at all. Would recomm More

by Roel123
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez
May 06, 2016 -

Fertitta Chevrolet responded

Thank you and congratulations on your purchase! We are so very pleased that Jose and our team could make your visit easy and pressure free, and we believe that's how every car buying experience should be. Thank you for your recommendations and enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Best regards, Norman Frede Chevrolet Team

May 06, 2016

Great Service Excellent customer service, very skilled and capable mechanics. All of the employees went out of their way to make me feel welcome, like I was family. More

by ChevyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz
May 06, 2016 -

Fertitta Chevrolet responded

We are pleased to hear that you had an excellent service experience with Norman Frede Chevrolet. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook page. Best regards, Norman Frede Chevrolet Team

...
86
...