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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

August 01, 2016

Good truck buying experience Edgar Urias answered all our questions and was very knowledgeable about the vehicles. He brought out a good size selection of Colorado trucks and was More

by jimmyb
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Aug 02, 2016 -

Fertitta Chevrolet responded

Thanks for this nice review! Edgar truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Norman Frede Chevrolet Team

July 29, 2016

Perfect! This was the first time I had ever purchased anything by myself and everyone made it such a smooth process. Very friendly and helpful; despite my lack More

by Hsquare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook, Joel Russell
Jul 29, 2016 -

Fertitta Chevrolet responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Regards, Norman Frede Chevrolet Team

July 27, 2016

2014 silverado Friendly courteous service and salesman . Very helpful. Competitive pricing. Went the extra mile to take care of me. Would highly recommend this deale More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jimmy Williams
Jul 28, 2016 -

Fertitta Chevrolet responded

Thanks so much for the wonderful compliments, Keith!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Norman Frede Chevrolet Team

July 22, 2016

Great service! Brett Barr and Chris Sudduth were excellent helping us through the whole car buying experience. They are very friendly and knowledgeable about the Ch More

by ClearLakeSun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Chris Sudduth, Brett Barr
Jul 25, 2016 -

Fertitta Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Norman Frede Chevrolet Team

July 21, 2016

Excellent and fast. Jimmy Williams in Pre-Owned did awesome. No hassle at all. Went in knowing what I wanted. Got the deal done and got us out of there quick. More

by Kolivares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jimmy Williams
Jul 22, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Jimmy and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

July 20, 2016

It was fantastic I am very pleased with the service that we were given!! Thank you and I am 100% positive I will enjoy my Tahoe!! After I wear this one out, I will be More

by Lilmama Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jul 21, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and we are happy to hear that our team was able to gain your trust in our business. We look forward to your future automotive needs! Regards, Norman Frede Chevrolet Team

July 20, 2016

It has been a fantastic experience. Our salesman Jonathan was awesome. He was very helpful telling me about the car and what each button dose. Thank you so much for making this experi More

by Vanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris , pastor, Jonathan Martinez
Jul 21, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Jonathan and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

July 19, 2016

Great service I have bought many of trucks from this place and this was buy far the fastest service. And awesome customer service I'll be back shortly to buy anothe More

by wbaylis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Nathan Cook, Jonathan Martinez
Jul 20, 2016 -

wbaylis responded

Awesome place to buy a truck

Jul 20, 2016 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Norman Frede Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Norman Frede Chevrolet Team

July 19, 2016

Thanks again! I am very pleased with my new Express cargo van. It's just what I was looking for. Thanks again to Jonathan Martinez for making it possible. More

by Celena28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jul 20, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Jonathan could help get you set up with the perfect new van for you. If there is anything more we can do for you please feel free to come back and see Norman Frede Chevrolet any time! Take care. Regards, Norman Frede Chevrolet Team

July 17, 2016

Thank U All I can say is, I got exactly what I wanted. The mileage is great. The paper work was quick and painless. Jose and Pastor did everything in their More

by Flo
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Pastor Osorio, Jose Gonzalez
Jul 19, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to share with us, Flo! The goal of the Norman Frede Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Regards, Norman Frede Chevrolet Team

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