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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

August 25, 2016

Awesome! We always use Marcus when buying/trading/selling our vehicles. I know I can trust him and I always walk away happy that we have come back. Marcus deli More

by Rebecca P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Aug 26, 2016 -

Fertitta Chevrolet responded

Thank you for this review, Rebecca. We really appreciate you leaving us your input. We are very pleased to hear that Marcus could make your car shopping experience so pleasurable and stress-free. If you need anything else in the future please feel free to come back and visit us anytime! We hope to see you back in again soon! Regards, Norman Frede Chevrolet Team

August 24, 2016

Great salesman I had been shopping for months until I was greeted by Jose Gonzalez .He introduced me to service and showed me all the features on my truck. I will re More

by Chevyguy1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Joel Russell
Aug 26, 2016 -

Fertitta Chevrolet responded

Thank you for your review. We're glad to have Jose on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Norman Frede Chevrolet Team

August 24, 2016

Customer Service and Beyond....Jonathan Martinez As it so happens, things could go very wrong during a purchase of any vehicle. Lemons exist and sometimes we just do not know until we try to take the More

by akdnone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 25, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jonathan was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Norman Frede Chevrolet Team

August 23, 2016

Excellent customer service Very helpful and great customer service will make it my future dealership and will strongly recommend to friends and family.. Will use dealership for More

by Rey Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez
Aug 23, 2016 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us, Rey! Our team works incredibly hard to exemplify the Norman Frede Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Norman Frede Chevrolet Team

August 23, 2016

Purchased a 2016 Silverado High Country Edgar and the rest of the team were very attentive and helpful in showing me the vehicles and in the transaction. I got a great deal and I live the tr More

by Marineclimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias, Brian, Traci, Charlton Cotton, Clarice Blanks
Aug 23, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we’re glad that Edgar and our team made such a great impression on you. Regards, Norman Frede Chevrolet Team

August 23, 2016

Best car buying experience of my life. Have been driving since the mid 80's and have never been treated so well. They were extremely professional and thorough as well as had a sense of urge More

by Cruz 22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Aug 24, 2016 -

Fertitta Chevrolet responded

Thank you for the wonderful review and for traveling to Norman Frede Chevrolet from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Regards, Norman Frede Chevrolet Team

August 23, 2016

They listened to me from the time I walked on the lot, everyone was attentive and professional. when I said just looking the salesman gave me my space. even when I decide More

by fracure mechanic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell, Eddie Wright
Aug 24, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we’re glad that our team made such a great impression on you. Regards, Norman Frede Chevrolet Team

August 22, 2016

great service and price on the purchase after shopping three dealerships Nathan cook had the best price and best demeanor, nice man will tell anyone that I know to go see him and your deale More

by surburban12
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Aug 23, 2016 -

Fertitta Chevrolet responded

Nathan is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, Norman Frede Chevrolet Team

August 19, 2016

Jose Gonzalez is the best car salesman Jose was very professional, smart, courteous, friendly, and knowledgeable. When I saw my car online and went in to look at it I did not plan on buying More

by crazy beans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Jose Gonzalez, Joel Russell
Aug 20, 2016 -

Fertitta Chevrolet responded

Congratulations on your new vehicle, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with Jose and our team and we look forward to seeing you at our dealership in the future. Regards, Norman Frede Chevrolet Team

August 19, 2016

Great Jose Gonzalez was my sales person and did a great job. Couldn't ask for a more awesome buying experience. Everything was quick and easy. Other dealers More

by Hairpin69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez, Joel Russell
Aug 20, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Jose and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

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