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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews
Call Dealership (281) 306-0161
View Awards

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

February 04, 2022

Great service helpful staff members always good service would continue to use their service thank you More

by Tasdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Donna Hatcher, Daphne Carranza, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara
Report | Print
Feb 04, 2022 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

January 20, 2022

The service technician that worked on my vehicle did an excellent job. Not only did he fix it the 1st time but delivered it back clean. Totally happy More

by Lawrenceskl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence Sklenarik
Report | Print
Jan 20, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

January 14, 2022

Couldn’t ask for better customer service! Norman Frede goes above and beyond to make sure your experience is top notch, from the purchase of your vehicle and beyond. They even remind you when it’s time f More

by Mflenniken13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Dan Kennedy, Trever Craigie, Jose Guevara
Report | Print
Jan 14, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 03, 2022

Continues to provide excellent andProfessional service. Continues to provide excellent and Professional service. I would not take my vehicle to any other place for service. More

by John041857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Lawrence Sklenarik, Trever Craigie, Alex Bolanos, Chris Roe
Report | Print
Jan 05, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 03, 2022

They are always nice and informative. Norman Frede always give me professional and quick service. More

by joshuaarenivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guevara
Report | Print
Jan 05, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

December 27, 2021

Little wait time for services. Professional staff with a very comfortable waiting room. Good over all experience. More

by giacomo_ricciardelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 29, 2021 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

December 25, 2021

Was a rough start but they fixed the mistake and cleaned the inside of my car. I was eventually satisfied with the service. More

by Ash2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna, Trevor
Report | Print
Dec 27, 2021 -

Fertitta Chevrolet responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, The Norman Frede Chevrolet Team

December 13, 2021

This is the best crew in the business. I cannot stress enough how great this dealership performs More

by graymatter101
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
Report | Print
Dec 15, 2021 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

December 05, 2021

The service staff are very professional, knowledgeable and friendly. The service was completed in a timely manner. More

by thomascall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jose Guevara
Report | Print
Dec 15, 2021 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

November 29, 2021

Super fast and friendly. Not the closet dealership but the premium treatment is why I keep coming back. More

by Rodriguezemmanuel95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jesse Martinez, Jose Guevara
Report | Print
Dec 15, 2021 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

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