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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews
Call Dealership (281) 306-0161
View Awards

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

October 02, 2022

Very attentive and knowledgeable sales person, Matthew Waggoner. Finance person worked hard to get us the best rate. Tonia was a pleasure to deal with. More

by Mikeluedde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Waggoner (pre-owned sales) and Tonia (finance), both five star rating
Report | Print
Oct 04, 2022 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

October 01, 2022

Great service and qualified staff friendly and knowledgeable ready on time recommend to others for their needs More

by Rkgirish@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Alex Bolanos
Report | Print
Oct 03, 2022 -

Fertitta Chevrolet responded

Your kind words and fantastic review are greatly appreciated! Sincerely, The Norman Frede Chevrolet Team

September 30, 2022

I had a great experience at Norman Frede. Probably the easiest transaction I have ever had. Everything was exactly as promised and not a penny over MSRP, except for a $299 dealer installation More

by Blake1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Brett Barr, Gregg McAlpine
Report | Print
Oct 03, 2022 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review! Sincerely, The Norman Frede Chevrolet Team

September 30, 2022

The service is excellent and quick! The staff are friendly and very knowledgeable. I always have a great experience with service at this dealer. More

by mcmcvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daphne Carranza, Jose Guevara
Report | Print
Oct 03, 2022 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

September 30, 2022

Good people treating people right. Good job on the oil change. They are trying to get GM to do right on the replacement on the defective lifters 5.3 engine. More

by Jalger55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Oct 03, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

Oct 04, 2022 -

Jalger55 responded

When I get back in town, we need to talk about the issues with my lifters.

September 29, 2022

Always been treated like a Queen thank you my # 1 dealer ❤️❤️❤️❤️❤️ Way to go Norman More

by Jo.brenn222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guevara
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Norman Frede Chevrolet Team

September 29, 2022

Awesome experience! It took only about an hour and I was in and out. My appointment was in target. More

by Loujuarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name Sorry!
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

September 29, 2022

The tacos were cold but the drinks were spot on thanks again to our waiter More

by roy_a_maloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Daphne Carranza, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, The Norman Frede Chevrolet Team

September 29, 2022

Very friendly and courteous folks that work there. All work is done in a timely manner . Good dealership to do business with you More

by Lanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie, Jose Guevara
Report | Print
Sep 30, 2022 -

Fertitta Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Norman Frede Chevrolet Team

September 28, 2022

Chaise and Chris were great. Told them what was going on and they took care of it. Thanks NFC family for a job well done. :) More

by octaviacarpenter1674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, Chaise
Report | Print
Sep 28, 2022 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Sincerely, The Norman Frede Chevrolet Team

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