Back

Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

982 Reviews of Fertitta Chevrolet

October 25, 2022

Dropped truck off at 5:00 PM they had it ready by 9:00 AM next morning great service. Will definitely come back if anything happens again. Thanks guys for doing a great job. More

by michael.reina5028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Oct 27, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

October 22, 2022

Eddie Cox service team is the best. Thanks Trevor your service advisor for your fast and excellent service. I’ll be back More

by Hardenjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Oct 24, 2022 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! The members of the team you have mentioned are truly invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 22, 2022

Always great customer service! I’m sure that’s why they have stayed in business for so long . More

by M.cooksey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie
Oct 24, 2022 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

October 22, 2022

Hands down the best car buying experience I have ever had!!! Kyle was awesome to work with! He was very friendly and knowledgeable. The sales manager was fantastic and offered great advice. They were ab More

by jessicaRN1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton
Oct 25, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

October 21, 2022

Customer service is always a great and friendly place to wait when your vehicle is in for service. More

by Aarongaertner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaise
Oct 24, 2022 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

October 20, 2022

Had my Truck in Service multiple times,Trevor is always Explains in Detail cost and Time,Keeps me updated on status of Vehicle Dealerships are Expensive but I can always count on my Vehicle being done Righ More

by mbig3825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Oct 21, 2022 -

Fertitta Chevrolet responded

Thank you for your kind words. We are very happy to hear that Trever was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

October 19, 2022

The service was great. Trever helped me in the service department. Very professional and a straight shooter. I can respect that. They covered my seats with plastic and put More

by Jmunoz84645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Oct 21, 2022 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Norman Frede Chevrolet Team

October 19, 2022

The customer service and parts department at Norman Frede Chevrolet did an excellent job replacing a wire harness to my rear tail light. I found the problem the day before I was to on vacation. The didn't ha More

by Rene H. Garza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Castillo and Lenny
Oct 21, 2022 -

Fertitta Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Norman Frede Chevrolet Team

October 17, 2022

Johnathan did a fantastic job! He had great customer service, he was honest and stayed true to what I was looking for. He didn’t rush me, he was very helpful and knowledgeable. I w More

by Hsemler17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Oct 18, 2022 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 17, 2022

Trever craigie in service department has been nothing but good to me. He has gotten me in every time i have called the next day and out the same day. Thanks Trever job well done. More

by Stevebrowncdl1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle scheck, Trever Craigie
Oct 19, 2022 -

Fertitta Chevrolet responded

Thank you for your kind words. We are very happy to hear that Trever was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

...
52
...