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Fertitta Chevrolet

Houston, TX

4.9
983 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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983 Reviews of Fertitta Chevrolet

July 14, 2023

Great service from Kevin. All I had to do was sign and pick up the keys More

by jsaucedo02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jul 15, 2023 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

July 14, 2023

Purchased a new vehicle from here, the buying experience was quick and easy, thanks!! Will be buying future vehicles from here!! More

by heribertoherrera49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Jul 17, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

July 10, 2023

From start to finish, this was the best car buying experience ever. Kevin was my salesman and he did an incredible job of listening to my needs. More

by orlandoalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Chance Merritt, Kevin Martinez
Report | Print
Jul 12, 2023 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

July 08, 2023

Kevin provides exceptional service and is very transparent throughout the entire process. He is trustworthy and respectful. More

by MNguyen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jul 11, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

July 06, 2023

My experience with the service department was fabulous. With the unexpected repairs and part’s unavailable, service department located a part and had my vehicle to me quicker than expected. More

by Cyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Jul 07, 2023 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department, Cyndi. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

July 03, 2023

The staff is very professional and answered all my questions. They are very understanding of my concerns and work to resolve any issues I had. More

by rlillie119
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Gomez
Report | Print
Jul 06, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

June 30, 2023

The moment I was greeted, was a welcoming experience. The whole buying process was as smooth as any I experienced any time before. More

by ron1864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David L., Zack, Amy
Report | Print
Jun 30, 2023 -

ron1864 responded

If you have issues and are unsure of being able to buy a car, the first thing you should do is contact Norman Frede Chevrolet!

June 28, 2023

Friendly and prompted service advisor. Service was fast and reliable. Awesome experience at this location. More

by adriane00
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Jul 01, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

June 27, 2023

Awesome customer service, Jacob was in constant contact with me about my vehicle. They did a Great job repairing my vehicle. Will definitely recommend! More

by James L.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jun 29, 2023 -

Fertitta Chevrolet responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Norman Frede Chevrolet Team

June 26, 2023

From start to finish it was the best new car purchase experience I’ve had More

by brpilot
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jun 29, 2023 -

Fertitta Chevrolet responded

We love hearing about customers that have a terrific experience at Norman Frede Chevrolet. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Norman Frede Chevrolet Team

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