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Ferrari of San Francisco

Mill Valley, CA

4.9
669 Reviews

595 Redwood Hwy

Mill Valley, CA

94941

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669 Reviews of Ferrari of San Francisco

February 23, 2023

Brought car in for recall work @8am and was completed & washed @12 with no issues. Mel Lacap took care of everything! More

by Danzf430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Lacap
Feb 24, 2023 -

Ferrari of San Francisco responded

Thank you for sharing this 5-star feedback with the Ferrari of San Francisco team!

February 23, 2023

Excellent. Even offered to wash my car. I was in a hurry, so declined. Art More

by 2000yellow360
Recommend Dealer
Yes
Employees Worked With
Brad Gildstone, Todd Troedel
Feb 24, 2023 -

Ferrari of San Francisco responded

Thank you for taking the time to leave Ferrari of San Francisco your 5-star review! We are pleased to hear how excellent your experience working with our team was. Have a fantastic day and keep us in mind for any future needs.

February 17, 2023

I had an excellent service experience at the dealership. Especially with Valeria Sanabia the service advisor who took awesome care of me. The car was completed perfectly and she even had a Uber pick me up f More

by tomjow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Sanabia
Feb 17, 2023 -

Ferrari of San Francisco responded

Thanks for the great review of Ferrari of San Francisco. Valeria will appreciate the shoutout!

February 02, 2023

This was the 5th Ferrari I purchased from Ferrari of San Francisco because their servicei is the best in the industry. I also have a 296 GTS on order More

by mcgovern
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Paddack, James Chou, Jeff Harley, Tom McAfee, Peter Chiappone, Emmanuel Turin, Ashraf Tawadros, Julie McLisky, Lee Perkins
Feb 02, 2023 -

Ferrari of San Francisco responded

Thank you so much for your glowing review! It is great to see that our team is going above and beyond to make your car-buying experiences wonderful. Thank you for your continued support of Ferrari of San Francisco!

February 01, 2023

I recently purchased my first Ferrari. Jeff made the process seamless and easy for me. I was referred to Jeff and the dealership specifically and I couldn't be more happier with my purchas More

by JoeyF1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Harley
Feb 01, 2023 -

Ferrari of San Francisco responded

Joey, congratulations on your first Ferrari! It was an absolute pleasure being part of this special experience. Thank you for choosing Ferrari of San Francisco and giving a shoutout to Jeff. We'll pass your five stars long to him, and we hope you enjoy every mile!

January 25, 2023

As a neighbor I decided to visit the store just to dream about having one of the most beautiful pieces of art ever created by an Italian. The dealership is a piece of art containing the most incredible sta More

by figone500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Paddack, James Chou, Emmanuel Turin, Ashraf Tawadros, Julie McLisky
Jan 26, 2023 -

Ferrari of San Francisco responded

Thank you so much for your excellent review. It is fantastic to see that Julie, Ash, and the entire Ferrari of San Francisco team were able to deliver an absolutely wonderful experience to you. Thank you so much for your support and congratulations on your beautiful new Ferrari Portofino M! Please let us know if you need anything at all!

January 04, 2023

Communication was lacking. Would promise a call back but never do. I had to follow up everytime More

by Kuredjianraffi
Finance Experience
Recommend Dealer
No
Employees Worked With
Valeria
Jan 04, 2023 -

Ferrari of San Francisco responded

It's disappointing to see your review, as it does not reflect the attentive and professional communication we expect from our team. We would like to step in and offer our assistance here, but unfortunately, we won't be able to locate your contact information under this username. Please reach out to us directly at (415) 380-9700 and we'll make sure to get back to you soon. Thank you.

December 31, 2022

Prompt, courteous. Video clip by the Tech who worked on my car was very helpful. Valeria is a gem! First class service from start to finish. More

by Fast Planner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar - he picked up and delivered my car. Professional, Valeria Sanabia, Todd Troedel
Jan 03, 2023 -

Ferrari of San Francisco responded

We’re delighted to get your 5-star review. Valeria and the team are glad to have your trust and confidence. Thanks for working with us here at Ferrari of San Francisco!

December 27, 2022

Worst experience. Never bringing our car there again. Horrible service. Zero communication. Your brand and reputation of this service department is terrible. More

by Shirin.a.goodarzi
Recommend Dealer
No
Employees Worked With
Valeria Sanabia
Dec 27, 2022 -

Ferrari of San Francisco responded

This is concerning feedback and certainly not the impression we hope to leave with our customers. We take negative feedback seriously, and I would like to understand better what has transpired here so I can improve our business and your experience. Please reach out when you can. Thank you, Mark Paddack - General Manager - (415) 526-2163

December 21, 2022

Ferrari of San Francisco are way more than a car dealer. Without the team at FSF I would not have been able to participate in the world of Ferrari . I spend less time with the team buying a car versus learn More

by Mr India Mickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Troedel, Mark Paddack, James Chou, Jeff Harley, Tom McAfee, Emmanuel Turin, Julie McLisky, Valeria Sanabia
Dec 21, 2022 -

Ferrari of San Francisco responded

Thank you for your review! We're happy to hear that the Ferrari of San Francisco team helped you and your vehicle. We are happy that you're a satisfied customer of Ferrari! Have a great day.

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