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Ferrari of San Francisco

Mill Valley, CA

4.9
670 Reviews

595 Redwood Hwy

Mill Valley, CA

94941

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670 Reviews of Ferrari of San Francisco

December 21, 2018

Great Team Tom and his team at Ferrari are exceptionally attentive and made our overall experience delightful. Look forward to many years of purchasing experien More

by BB
Recommend Dealer
Yes
Employees Worked With
Tom McAfee
Dec 21, 2018 -

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for sharing your experience with us on DealerRater. Please let Tom McAfee and our team at Ferrari of San Francisco know anytime that we may be of further service to you. We appreciate you! Have a wonderful weekend and holiday season.

December 18, 2018

Tom was terrific, my ferrari dealer from now on Thoroughly great experience, really enjoyed dealing with Tom. I've purchased a lot of cars and this was the best experience I've had as of yet, and by More

by uniquopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chou, Tom McAfee
Dec 20, 2018 -

Ferrari of San Francisco responded

First off, congratulations on your new Ferrari 812 Superfast. Thank you for sharing your experience with us on DealerRater. Please let Tom and James know anytime that we may be of further service to you. We appreciate you!

December 11, 2018

My experience with Ferrari of SF This is a great dealership. My wife's Portofino was the 5th Ferrari that we ordered from this dealership. We ordered it in January 2018 & it came in More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Paddack, James Chou, Tom McAfee
Dec 11, 2018 -

Ferrari of San Francisco responded

Congratulations on your new Ferrari Portofino and repeat business over the years. We sincerely appreciate you and your recommendation. It is not always a perfect process, but we will always do our best to make it right for our clients. Make it a great week.

December 08, 2018

Ferrari 458 Everything was solved and I appreciate they really response the dealer rater. Thumbs up to Mark. I really appreciate the help and I'm looking to get a More

by Herrick458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Cross
Dec 24, 2018 -

Ferrari of San Francisco responded

It is clear that we did not meet your expectations, after you purchased your 2012 Ferrari 458 Italia. As the Highest Rated Ferrari dealership in the U.S. for 2018 on DealerRater, your feedback does not reflect our commitment to excellence that we try to deliver to every client. Please call or email me directly, as I would like to learn more about the lack of communication that you received to your texts and emails. I do hope that you have a wonderful holiday season. Sincerely, Mark Paddack General Sales Manager mpaddack@ferrarisf.com 415-380-9700

November 27, 2018

Friendly, accommodating and spot-on knowledgable My wife and I went through a process of specc'ing a Ferrari 488 Spider with Jeff Harley and had a blast doing so. He was able to work within our crazy More

by kbGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chou, Jeff Harley
Nov 28, 2018 -

Ferrari of San Francisco responded

Thank you for sharing your experience with Jeff Harley and James Chou at Ferrari of San Francisco. We sincerely appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of service to you and your wife.

November 21, 2018

Jeff Harley was awesome ! Jeff Harley was very courteous and friendly. He answered my questions patiently and the whole process was extremely smooth. A quick review of the More

by VJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Harley
Nov 23, 2018 -

Ferrari of San Francisco responded

Vijay, thank you for sharing your experience with us on DealerRater. We sincerely appreciate your business! Please let Jeff Harley know anytime that we may be of further service to you. Have a wonderful weekend.

November 05, 2018

Feels like Family The Sales and Management at Ferrari of San Francisco makes you feel like family. Tom made configuring my Ferrari feels like an event. Every question More

by Szeto
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Paddack, James Chou, Tom McAfee
Nov 05, 2018 -

Ferrari of San Francisco responded

Congratulations and thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. We sincerely appreciate your business and recommendation. Please let James, Tom, and Mark, know anytime that we may be of further service to you. Make it a great week!

October 30, 2018

Professional, personal & highly responsive Great experience working with Mirsonia. I inquired online about an FF and received a followup email from her on a Sunday in less than 1 hour. Her dill More

by jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirsonia Troedel
Oct 30, 2018 -

Ferrari of San Francisco responded

Congratulations on your new Ferrari FF and thank you for sharing your experience with Mirsonia here on DealerRater. It is all about the experience for our clients. Please let Mirsonia know anytime that we may be of further service to you. Make it a great week!

October 24, 2018

Wonderful 😃! Jeff Harley has helped me spec a new Ferrari the last several cars. I can say from past experience, Jeff is helpful, knowledgeable and very sincere. More

by Satake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hugo, Mark Paddack, James Chou, . ., Jeff Harley, Bradd Troedel
Oct 25, 2018 -

Ferrari of San Francisco responded

Bob, thank you for sharing your experience with us on DealerRater. Sincerely appreciate your business and recommendation. Please let Jeff and our team know anytime that we may be of further service to you. PS We are happy that you like our new showroom.

October 16, 2018

My Ferrari Portofino Purchase Experience Tom McAfee and Ferrari of San Francisco provided an exceptional purchase experience for my new Ferrari Portofino. Tom McAfee gave me excellent advice More

by Rob Thull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Paddack, Tom McAfee, Emmanuel Turin
Oct 19, 2018 -

Ferrari of San Francisco responded

Rob, congratulations on your new Ferrari Portofino! We sincerely appreciate your business and recommendation here on DealerRater. Please let Tom, Emmanuel, and Mark know anytime that we may be of further service to you. Have a great weekend and enjoy your Portofino... we know that you will!

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