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Ferrari of Long Island

Plainview, NY

4.8
81 Reviews

65 S Service Rd

Plainview, NY

11803

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Showing 81 reviews

March 30, 2021

No loaner car. Not ok with me. Buy these cars specifically for special treatment and that is and should be standard treatment. They give loaner cars to Honda owners. More

by ATM13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Beaumont
March 09, 2021

They are so gentle and very professional people and service just great mostly my service advisor thanks again for everythingAnd next time definitely I’m gonna go there again thank you guys so much More

by Armmaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Beaumont
February 24, 2021

Everyone that I came in contact with whether by phone calls, texts, emails or in person displayed courtesy and professionalism. It was a rewarding experience in the purchase process of my new Maserati wi More

by fdlt91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Peter , Dani Navarino, Graig Choute
January 21, 2021

The service was excellent. We had no issues with the contract or delivery. Everything promised was delivered. Our sales person was honest and not pushy at all. The manager, Vlad, was very helpful in ex More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir Sidorenko (manager), Alex Gilkis (new salesman), Dani Navarino, Graig Choute
November 18, 2020

If you do not want to have a bad experience, do not go to this repair service, much less let yourself be attended by Salvatore "Cris" omg he just wants to take advantage of your insurance guarantee policy an More

by Opostora100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin Brown, Paul Baltazar, Kyle Goding, Gianni Mercuri, Christopher Conigliaro
Dec 28, 2020 -

Ferrari of Long Island responded

Opostora100, thank you for taking the time to give us your feedback. We’re very sorry to hear you were less than satisfied with our service department. Our main priority at Maserati of Long Island, is to provide every customer with excellent customer service, and we again apologize you did not experience this and would like to make things right. If you’re open to discussing your experience further, please reach out to our Service Manager, Bryan, directly at 516-676-4565 / bkenefick@ferrarili.com, at your earliest convenience. We look forward to resolving your concerns with our dealership. Sincerely, The Maserati of Long Island Team

September 01, 2020

Don’t even bother bringing your vehicle here. I brought a 1 year old Maserati Levante here (purchased at this dealer) to have the service light turned off after I did an oil change on my own, and was informe More

by danlern2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Beaumont
Jan 22, 2021 -

Ferrari of Long Island responded

We sincerely apologize for your negative experience with our Service Department. Our main priority at Maserati of Long Island is to provide every customer with excellent customer service, and we again apologize you did not experience this. Sincerely, the Maserati of Long Island Team.

August 03, 2020

seat issue I would like to say how much I appreciate the total integrity and commitment of Calvin Brown in correcting a problem for me on my Ferrari that took a More

by rjdamiana40
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
July 18, 2020

Griag Choute focused on building a relationship I was considering an exotic car and decided to visit Ferrari of Long Island just to increase my education. I was lucky enough to be placed in the hand More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graig Choute, Gregory Beaumont
May 11, 2020

Kyle G. Was such an amazing salesman!!!! He made the process so smooth and easy. He is honest and straightforward, which is exactly what you want when your buying a new car. Thank you I am so in love wi More

by Jbarrios88
Recommend Dealer
Yes
Employees Worked With
General manager is a total gentleman!!! , Kyle Goding
April 30, 2020

Found a maserati I liked and Kyle made the deal happen! He delivered the car to my home and picked up my trade. Whole process was painless and flawless. Will go out of my way to deal with this dealership. More

by John D
Recommend Dealer
Yes
Employees Worked With
Kyle Goding
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