Ferrari of Denver - Service Center

Rude! I have done business various times through out the last 5 years with this dealership. The service department gave me my car back with things taken ou I have done business various times through out the last 5 years with this dealership. The service department gave me my car back with things taken out my my trunk and thrown (not placed in my front passenger seat area. A socket was still attached to my rear diffuser panel that rubbed the paint. When I brought it to their attention, the staff didnt even appoligize. What happened a quality check? The last time I purchased parts, I found the staff to be rude. Just to order floor mats and a front marker light, it took almost a week to get them to even order the part. So, expect a minimum of 2 weeks for a part. I was informed that if I wanted faster service to order my part I could go elsewhere. He informed me he was the only person that ordered parts, and he had a list of 20 people before me. Maybe another person to help would reduce the wait time for its customers? It's really unbelievable that a high end dealership treats me worse than the GMC dealer. Shouldn't it be the other way around? More

Lotus Service I have had only good experiences at FOD have dealt with 2 Lotus service writers and have been extremely happy with the service, the current one Don is I have had only good experiences at FOD have dealt with 2 Lotus service writers and have been extremely happy with the service, the current one Don is great, always addresses my needs and gets things done. for high end cars and service i will only go to FOD! More

Nothing but good things to say. My experience with Ferrari, Bentley, Lotus of Denver couldn't be better. Another reviewer on this site apparently had a bad experience with Don Shelt My experience with Ferrari, Bentley, Lotus of Denver couldn't be better. Another reviewer on this site apparently had a bad experience with Don Shelton, but that is exactly with whom I dealt and he was top notch. Don provided quick and insightful responses to my several e-mails, phone calls and text messages. He also made special arrangements so that I could pick up my car after hours. What is even more impressive is that I didn't not even purchase my Lotus at this dealership. I acquired the vehicle from a private seller, yet Don treated me like their top customer. Would I buy a car from this Dealership in the future?...You bet your a$$ I would. Will I take my car back to Don for future service needs?...Without a doubt. In short, I am 100% satisfied with my experience. Thank you Don! More

Excellent Service Don Is prompt at returning phone calls and keeping customers up to date with the status of the car, ordering parts, getting it diagnosed and get the c Don Is prompt at returning phone calls and keeping customers up to date with the status of the car, ordering parts, getting it diagnosed and get the car back to me. More

I have my Maserati in for service about once a year where Mark's crew goes over everything in the car and I always get it back in perfect shape, spotless and ready to go. In the past when I have needed some Mark's crew goes over everything in the car and I always get it back in perfect shape, spotless and ready to go. In the past when I have needed some major repairs, clutch, oil/water pump, the crew have always been very responsive and the repairs and service have been perfect. I won't go anywhere else for my car!.. More

When you enter this dealership you are treated like royalty!! These guys have bailed me out many times, they always do it with respect and a smile and when they are done working on your car, it comes royalty!! These guys have bailed me out many times, they always do it with respect and a smile and when they are done working on your car, it comes back to you spotless and in perfect running condition... I will not take my Maserati anywhere else!!! Recently another dealer on the north side of town has started servicing Maserati but I will remain here where I know I get a fair deal and the work is perfect! More