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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,421 Reviews

1,421 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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May 23, 2022

Joe my service advisor is amazing, very responsive and professional. Bringing my car in for service is always a pleasure. More

by swaterhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

sales manager and service manager both helped me solve my service problem.Stelvio was delivered without any Air Conditioning!!! Parts were ordered from Italy I was told so it took 3 WEEKS!!! All eventually w More

by FSCAR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

Service was excellent. Car was ready in less time I was told it would take More

by Twinny61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
May 21, 2022

Sent my car for repairs, took 14 days to get the alternator replaced due to system failure. Information and updates were a hassle to get. More

by LUISBAKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Cue
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Luis, we sincerely apologize that your recent experience was not satisfactory. We strive to make each customer experience a positive one and we again apologize this wasn’t the case for you. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

May 21, 2022

Joe Esquerra is always extremely helpful and doesn't make you feel like your need for service is an imposition. He does everything to accommodate the needs of my wife and myself and keep in contact of the st More

by JIM@JJNAZZARO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Joe always gives Excellent Service. He is also and Very Professional In every fashion. I Highly recomend anyone to consult and trust Joe at fort lauderdale Ferrari. More

by ANALIZA_TATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Excellent customer service particularly from your service advisor Cezar Valdez.....I would highly recommend utilizing Ferrari of Fort Lauderdale for your service work. More

by JIMCAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

Outstanding Ferrari dealer. Great service guys specially Sean and Cesar. Straight shooters is sales. Great selection of exotic cars. More

by habib1179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner
May 17, 2022

The dealer had my tires I. Stock and replaced then on Saturday. Great dealer and great service More

by HOWMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya
May 14, 2022

the dealer service advisor was attentive and prompt to provide great service for maserati MC20 More

by ALEX FUSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrio Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filip Tasevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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