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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,554 Reviews

1,554 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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November 23, 2022

Service was excellent. I am extremely pleased with my car… it looks better than new. I would recommend their shop to everyone I know. More

by PETESARTBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Best service in town. I had a problem with low oil in my car. They took the car in immediately. It was fixed later in the day. Excellent excellent service. More

by MXDEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Determined to get my service issue taken care of and finally after different attempts, resolved the issue More

by SUZYELK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

The service department went above and beyond with my service appointment on the car last time! More

by B.PETRICH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Maya
November 23, 2022

It was really friendly environment and employees were helpful, they took care of everything I really recommend them More

by HGRIGO9593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

My experience with Joe, was great since we drop the car very courteously and professionally. Joe keeps me informed of all the steps and when the car was ready he sends it with a concierge service to pick u More

by PEPE0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Service department, Danilo Mejia
November 21, 2022

Service was impecable! !! 2hr service seemed like 10min…very smooth process!!! The personnel was amicable and knowledgable More

by EBENAIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabrizo Di Cicco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Great service and team. I highly recommend it. good coffee and always enjoy the energy in the drive More

by elopez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya
November 17, 2022

8 days when they said 1 or 2 for routine maintenance. Zero communication 5 days later until I contacted them. Then Saturday I called with no call back finally receive the car was ready Monday at 5pm . More

by MJS185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Esquerra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize that your recent service experience was not satisfactory. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. Again, we sincerely apologize and it is our hope that you will give us the opportunity to better serve you in the future.

November 17, 2022

Always friendly, knowledgeable and accommodating. Cesar is our absolute favorite person to work with, he's a gem! More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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