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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,422 Reviews

1,422 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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August 05, 2022

Took my Scuderia in for an E-DIF issue. . Shawn in service was great. Explained everything and kept me up to date. Will definitely bring my cars there for service! More

by Paparg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
August 05, 2022

William was extremely customer oriented always communicating very promptly Pricing and descriptions were clear and timely. More

by JOLEFSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Maya
August 04, 2022

Excellent customer service by the team and management. Would definitely recommend them for future sales and service visits More

by GC30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
August 04, 2022

Never trust the service advisor, and compare prices with other dealership. This one really don’t care if you come back. More

by Serenitybehavioralhealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Cue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya
Aug 05, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize that your recent experience was not satisfactory. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this. We value your business and hope to provide you with the service you deserve in the future.

Aug 05, 2022 -

Serenitybehavioralhealth responded

HaHa, you guys don't care, if you have cared it would have been resolved when i was their. Plus am still waiting on a manager to call me. Stop this nonsense about caring.

August 04, 2022

excellent and very professional care, it was a pleasure Joe helped me a lot so that my car was delivered the same day and I am very happy More

by Yamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Quick and easy service, nice people behind the counters. Complementary wash and transportation to and from the dealer offered. More

by juandamejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

i highly recommend this service location for the professionalism, communication, follow-up and overall experience. More

by NADA_MARJANOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Maya
August 02, 2022

Consistently great experience! Thank you to the entire Fort Lauderdale Ferrari service team for all you do! More

by ESHEEN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Great service. Good communication. A bit Disappointed that a loaner car wasn’t available. Otherwise it was perfect. More

by JQ4981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya
August 01, 2022

Always a pleasant experience when I am here. They took my car and had it back in no time as all More

by HOWMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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