Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,554 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Unsatisfactory experience. Service and dealership were aware that the steering wheel was off center when I drove my new Lavante off the lot. This was a $106,000 vehicle and you Service and dealership were aware that the steering wheel was off center when I drove my new Lavante off the lot. This was a $106,000 vehicle and you could imagine the disappointment driving this vehicle home. I brought the vehicle back to the dealership on three occasions without resolution. On the third return visit, was asked to pay $2000 toward the repair when the dealership knew the problem existed when the car was initially leased. This is my third consecutive Maserati lease, two of which were from Fort Lauderdale Maserati. Will certainly not buy or lease from this dealership again nor will I recommend to anyone in the future. More
Service advisor was extremely professional, courteous and very helpful. Service was performed as expected. Drop off and pickup worked out great. Will definately recommend this dealership and service advis very helpful. Service was performed as expected. Drop off and pickup worked out great. Will definately recommend this dealership and service advisor More
Service was completely disappointed. First I got a text offering car loaner but was on the wrong date, I replied advising of the error but No one answered then I got a second text confir First I got a text offering car loaner but was on the wrong date, I replied advising of the error but No one answered then I got a second text confirming the correct date and asked wuedtyabiut time frame to be done and possibly getting a loaner but also no answer. Then my vehicle was checked in by someone that was the person assigned to my vehicle but took the keys then my vehicle was there without being communicated to the correct person. There were updates to be done that were not done because I was told I did not reserved a loaner. My vehicle took over 4 hours to get the oil change and air filter done. Pep boys offers a one hour service for this with an appointment, this is basic stuff. Someone needs to take actions asap this is the second time I bring my car and time frame to get this done is way too long More
Thank you so much for the excellent service. This was my first-time getting service and it went awesome. The dealership is very very clean. Everyone was very friendly, warm and welcoming. The se This was my first-time getting service and it went awesome. The dealership is very very clean. Everyone was very friendly, warm and welcoming. The service is top notch, William Maya was great. The waiting room is very comfortable. I am very satisfied, and I will return for future needs. I will also recommend your service dept to my friends and family. More
Excellent service! Shawn was very kind and diligent. Carlos the tow truck driver was also very kind and professional. Im very happy with my experience Shawn was very kind and diligent. Carlos the tow truck driver was also very kind and professional. Im very happy with my experience More
Worked with Scott Marks to put together the deal for our Ferrari 488GTB. Everything we discussed was accurate and the vehicle was as good as I was expecting to be. After agreeing with everything on the vehi Ferrari 488GTB. Everything we discussed was accurate and the vehicle was as good as I was expecting to be. After agreeing with everything on the vehicle we finished all the documentation with Brian Paige who also was extremely professional. Our complete experience at this dealership was much better than expected. Very professional and courteous starting with the receptionist and finalizing with the financial manager. Excellent dealership! More
Luis Cue is an expert service advisor. Everyone treats customers with respect and is generally helpful. The sales experience is also excellent. Everyone treats customers with respect and is generally helpful. The sales experience is also excellent. More
They are always professional and timely. I have never had any concerns with the quality of the work or their recommendations I have never had any concerns with the quality of the work or their recommendations More