Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,420 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,420 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Sort by
October 24, 2024
Great service and sales people work here, best Ferrari dealership in North America with the largest selection. dealership in North America with the largest selection. More
by CHUCKHEIFNER
Verified Customer
October 24, 2024
Excellent experience from the moment I purchased the car, scheduling an appointment, loaner, concierge service, actual service and car return. Very special thanks to Luis for always having a smile on his voi scheduling an appointment, loaner, concierge service, actual service and car return. Very special thanks to Luis for always having a smile on his voice, follow ups on service, and providing service details. If I could give 10 stars I would :) Kudos to all technology used to make it easy & efficient for the customer. Love the inspection videos! More
by dgarcia
October 22, 2024
Long time customer. Purchased my Ferrari with you guys in 2021. I also had a Gran Trurismo 2018, and recently bought an 2008 Quattroporte at Auction. Recent visit f Purchased my Ferrari with you guys in 2021. I also had a Gran Trurismo 2018, and recently bought an 2008 Quattroporte at Auction. Recent visit for 08 Quattro. Terribly disturbing. Car was there for 7 days. Nothing was repaired. Two items: steering shaking at 40-50 mph, 2 dummy lights on for fogs/alarm. I was asked to pay $798 to diagnose issue. Not to fix, just to diagnose. These are both MINOR issues and should not have to pay this amount to diagnose. Refused Service. Then had a problem with lower trim cover, front of vehicle. Was damaged during parking. Dealer could not locate parts with an Estimated Arrival Time. Was asked to pay $600 for part with no commitment on ETA. Asked to remove the damaged one on the car, and was charged $205 to remove 6 screws. THEN after all of this I received a 30 point inspection from the dealer, which flagged the 'dummy light fog/alarm issue' and a litany of other items plus service needed; charges would be $6900. This is no way to run a 'customer friendly' business. For loyal customers who have purchased a Ferrari from you, and have serviced 2 of their Maserati's with your dealership. After 7 days without my vehicle, absolutely NOTHING was resolved. Sorry -- but you asked for my opinion, so you got it. Frank Carus PS>. Not Luis' fault, I am assuming this is Dealership Policy which I do not agree with. It is not just about making money! Also, he could have spent more time locating the part for my car from someone who could provide an ETA. I found the Scuderia Parts in 10 minutes on the internet. All the parts are in stock and could be available w/ shipping in 2 weeks! More
by CARUSFR
Employees Worked With
October 22, 2024
Deandra was very helpful coordinating the pick up and drop off of my vehicle. I appreciated her going above and beyond. drop off of my vehicle. I appreciated her going above and beyond. More
by LACEY.REYNOLDS24
October 21, 2024
Great service provided by the dealer but personally I am very grateful with Michael who went above and beyond to make my experience much better very grateful with Michael who went above and beyond to make my experience much better More
by antoniotaf1
Employees Worked With
October 20, 2024
Excellent Service 10 stars! ! Alfa Romeo is my favorite!! Car so far!! I like the way information is deliver on text explaining the details that relates to the condition of your ! Alfa Romeo is my favorite!! Car so far!! I like the way information is deliver on text explaining the details that relates to the condition of your car service!❤️🎉 More
by SerenaDBanks
Employees Worked With
October 20, 2024
Inept. My experience for the last 2 years has been horrible. Work i asked for to be done. Wasn’t. The cable charger was not installed and i was given a quot My experience for the last 2 years has been horrible. Work i asked for to be done. Wasn’t. The cable charger was not installed and i was given a quote for damage repairs for someone else’s car! I’m moving on now. The pictures and estimate were for a blue Maserati. I had no bumper damage. I didn’t have a car for 3 weeks! I’m beyond disappointed. More
by MICHINA618
Employees Worked With
October 19, 2024
Fabulous experience with Ferrari of Ft. Lauderdale service department. Sean is stellar! Thank you for making my service visit wonderful, all the way around! Lauderdale service department. Sean is stellar! Thank you for making my service visit wonderful, all the way around! More
by CREATIVEM830
Employees Worked With
October 19, 2024
Terrible service! I made an apptment for inspection of my car by recall, two months in advance (time is a priority for me) on the phone they told me it would take 3 ho I made an apptment for inspection of my car by recall, two months in advance (time is a priority for me) on the phone they told me it would take 3 hours. At 9:00 in the morning my husband gave the car to the service, at 1:00 no one had called me and said that my car was ready. At 3:00 my husband called and service advisor Richard said that he would find out and call back when the car was ready. At 4:30 I came to find out why my car was still not ready and no one was calling back. Richard said that they have a lot of cars and my car is just now being serviced and will be ready at 5:15. Instead of the promised 3 hours, my car has been in service for 8 hours and is still not ready. As a result, all my plans were disrupted, a whole day of waiting and wasted nerves. This is not the first time such service in this center, but the previous advisor quickly solved the problems that arose. More
by OLGA.PRH77
Employees Worked With
