Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,420 Reviews

1,420 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Sort by
November 02, 2024

Very unresponsive. My car was taken there for service and it took about 10 calls from my side and over a week for me to get status update. Car problem was not even fixe More

by RCENTURION1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Cue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hi RCENTURION1, we appreciate your feedback and are sorry to hear about your experience. It’s important to us that our customers feel heard. We’re reviewing your concerns to improve our communication and service. Thank you for bringing this to our attention.

November 02, 2024

My service advisor was on time and thorough, dealership is very comfortable to wait in and overall a great experience! More

by LORIANN211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 02, 2024

Fast services and good communication. My service adviser was nice and easy to speak too. More

by SAMWRIGHT2190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 01, 2024

As always, Joe is the best! Knows his stuff and readily available to teach tricks to manage our cars. More

by OMMDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 01, 2024

Cesar is very professional, very knowledgeable, very helpful and responds quickly. Always a great experience working with him. More

by WECARE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carpani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Athanasiadis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 01, 2024

Bad experience. Twice receive the car not ready. Not even a week and the car show check engine light. Very disappointed More

by MPANIZZA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You got the names
Report | Print
Nov 07, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

MPANIZZA59, we're truly sorry to hear about your experience. It’s disappointing to know the car wasn't ready and that you encountered issues so soon. We value your feedback and will work to improve our service. Thank you for bringing this to our attention.

October 31, 2024

I took my car in for a recall, and they discovered an oil leak, which they promptly fixed. More

by JAYDENRAYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 30, 2024

The service was very thorough, helpful and professional. The loaner car was also very nice. More

by JOANNALEELEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 30, 2024

Amazing experience with Hank and Rick. I will never go to another dealership for Ferrari or Maserati. They are the absolute best in the biz!!! Always go above and beyond! THANK YOU More

by JASON@KEMPFS.COM
Recommend Dealer
Yes
Employees Worked With
Hank Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Athanasiadis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 30, 2024

Luis Cue is a total professional that always gets the job done with excellent communication. He is an asset to Ferrari Maserati. More

by YHUNT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
3
4
5
...
142