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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,499 Reviews

1,499 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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August 23, 2021

The dealership is fantastic. Lots of people that live and breath cars with a professional attitude. Nice to find people that understand your needs More

by Tracy.Parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
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August 20, 2021

They are very prompt and professionalJoe was an amazing They are very prompt and professional Joe was an amazing communicator and listened to everything that was important to me I really don’t want to hav More

by mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2021

Took care of me good.Cesar is very professional, he is Took care of me good. Cesar is very professional, he is friendly, and knows his job, always ready when I need service for my Ferrari. I recommend hi More

by Maxime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrio Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Cotera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabrizo Di Cicco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filip Tasevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner
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August 13, 2021

Service was handled professionally and on schedule. Highly recommended to anyone who owns a Ferrari in the area. Thank you! More

by Plotkindarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
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August 13, 2021

They are great. Shawn is the best I have ever seen More

by massarelli275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
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August 10, 2021

Caesar Valdez was a pleasure to work with!!! He was very professional and addressed and resolved the issues I was having with the car. Everything was fixed perfectly More

by Bruce Polansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 10, 2021

Excellent customer service! Informative, professional and very polite. They took the time to call me and explain everything they did to the car. More

by Guerlinescar7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2021

Untimely review carInadequate rental car Communication Untimely review car Inadequate rental car Communication lacking Unhappy rewards More

by Luiza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
William Maya
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Aug 09, 2021 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We are disappointed to read that your recent experience was not satisfactory. We pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. If you are open to discussing this issue in further detail, please contact us directly. We hope to hear from you soon and look forward to resolving your concerns with our dealership.

August 04, 2021

Lots of problems with the repair of this car. Returned with other issues also. Vapor lock continues. Very disappointed. Should have bought a Tesla. Can’t recommend Ferrari anymore More

by ACUPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
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Aug 09, 2021 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We would like to apologize for your experience with our Service Department. Please know the situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this.

August 02, 2021

Shawn is the best! Always accessible even on vacation. He is very professional and cares about the car and owner. More

by Ray Gee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
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