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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,417 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,417 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
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February 15, 2021
The dealership is clean and service is fast. I’ve only had issues with Eddy being rude and a piece of my car not being fixed under warranty. They stated I broke the piece when in reality it broke on the h had issues with Eddy being rude and a piece of my car not being fixed under warranty. They stated I broke the piece when in reality it broke on the highway from the wind drag. Aside from that the staff is nice (for the most part) and my car is always running well after service. Be warned that sometimes unnecessary work will be ”recommended” but that is just a scam and you should just deny it. More
by DGarcia200
Employees Worked With
Eduardo Baptista, William Maya
February 09, 2021
I bought my Levante at Maserati Long Island and was thrilled by the service provided since then. Always felt great when I went to the showroom for questions or dropped off my car for maintenance. I’m g thrilled by the service provided since then. Always felt great when I went to the showroom for questions or dropped off my car for maintenance. I’m going to stick with this dealer when purchasing my next car Ferrari Roma! More
by William Tabler
Verified CustomerEmployees Worked With
February 04, 2021
They took care of the repairs under warranty, the service advisor William Maya always is very helpful so it helps for a better experience when you have a problem with your car advisor William Maya always is very helpful so it helps for a better experience when you have a problem with your car More
by Ezequiel
Employees Worked With
William Maya
January 31, 2021
Joe was very good. He communicates well and is proactive in recommending what is needed during a service in addition to the items I requested. The items were handled quickly and I really like the pick-up a in recommending what is needed during a service in addition to the items I requested. The items were handled quickly and I really like the pick-up and delivery service. More
by jcullen55@gmail.com
Employees Worked With
January 25, 2021
Ferrari Ft Lauderdale services all of our Ferraris. Shawn, the Service Manager is Superman...able to leap tall problems at a single bound...Although they are not as fast as Superman, the work is alway Shawn, the Service Manager is Superman...able to leap tall problems at a single bound...Although they are not as fast as Superman, the work is always Super. Always keeps me informed of the progress of the service, and the quality is outstanding. More
by Tifosi69
Employees Worked With
Shawn Sosner
January 24, 2021
Long story short, no attention to detail, Car not ready when they said it was ready (happened 3 times). Would not recommend at all for service. Took my car to the dealership for regular maintenance (chec when they said it was ready (happened 3 times). Would not recommend at all for service. Took my car to the dealership for regular maintenance (check engine light) and a couple of items I wanted to get fixed. Had the dealership do their inspection for which they charge a bunch. One of the items that came back they can't know what it is unless they do an additional inspection for which they will charge again. Ended up getting a few things done I was not expecting, but ok. About 3 WEEKS later, got a message/call that my car was ready. Went to pick up the car, the person who I left the car was not there this day, someone from service gave me the key, only after I paid the invoice. Went to the car and the car was not only still missing parts that I had asked to get replaced, but the check engine light was still on. Had to leave the car at the dealership again. Another 2 WEEKS go by until the car is supposed to be ready and I go into the dealership again. I get the key, start the car and AGAIN the check engine light is still on after I had made sure to ask over the phone to please confirm EVERYTHING is ready with the car. Leave the car again, and the third time I go to the dealership to pick up the car all of a sudden the car key remote no longer open and closes the doors. I decide to take the car with me anyways after about almost two months of them having the car and not even offering to give me a loaner. The next day, I turn on the car and there it is again, the check engine light comes on AGAIN. Felt the need to leave this review to inform everyone about this not so great experience. More
by MaseratiV8
Employees Worked With
January 22, 2021
Very proactive service. Extremely customer focus and went out of their way to take care of me. Work was perfect, no issues. Pickup if car and drop off could have been no easier. out of their way to take care of me. Work was perfect, no issues. Pickup if car and drop off could have been no easier. More
by JIMMMURRY
January 21, 2021
Had a service issue covered by the warranty and needed a car for a couple of days. William the service advisor is very good but Alfa Romeo has strict guidelines for them not in favor of their customers. The car for a couple of days. William the service advisor is very good but Alfa Romeo has strict guidelines for them not in favor of their customers. They put me in a very low end rental after waiting 10 days to get by car in and being told in advance I will likley need a car. I was informed by the service manager Eddie since I bout my car in WPB the customers that bought in Fort Lauderdale get preferred treatment/service. This shocked me. I bought my car several months before this location was open and I live in Fort Lauderdale. My car was finished at 5:30 PM on a work day. I received a text that said if I dont pick up my car by 10 AM the next day I will be charged for the rental, this also shocked me as I had to work and lunch time would have been best for me to come do the swap. Anytime I go there it feels like its geared more towards them and not the customer. I never had this experience with Lexus or Lincoln, they are the polar opposite. I really enjoy my Alfa but think this will be the last because of the customer service. I hope it gets better. I would love to leave them a rave review and feel better about my relationship with them. More
by Trent H.
Employees Worked With
William Maya
January 15, 2021
Everything was excellent great service got everything done quickly and efficiently Greg Beaumont is the best service advisor Ferrari of Long Island service team for the win! done quickly and efficiently Greg Beaumont is the best service advisor Ferrari of Long Island service team for the win! More
by BUTTERFLY3420
Employees Worked With
Greg Beaumont
January 13, 2021
Excellent service from Brian the service manager and Luciano my service writer. Highly recommend !! Was very happy with the way I was treated, I will be using them for all my needs in the future. Luciano my service writer. Highly recommend !! Was very happy with the way I was treated, I will be using them for all my needs in the future. More
by Chris Heisel
Employees Worked With
Brian and Luciano
