Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,330 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
The best service person that I have ever known Cesar Valdez by far is one the best service adviser that I have ever experienced. Always very polite, friendly and willing to help me with whatever i Cesar Valdez by far is one the best service adviser that I have ever experienced. Always very polite, friendly and willing to help me with whatever issue my car had. He has made my buying experienced with Maserati an enjoyable one. More
Excellent service!!!! Big thanks to Jim Rabb and the service department for fixing my transmission and the trunk. It was definitely the best service I've ever experienced! Big thanks to Jim Rabb and the service department for fixing my transmission and the trunk. It was definitely the best service I've ever experienced! More
Excellent service professional Cesar Valdez has been my service advisor three years now since I bought my Maserati . From the first day until now he's always been their for me to an Cesar Valdez has been my service advisor three years now since I bought my Maserati . From the first day until now he's always been their for me to answer any questions or concerns I may have. I leave him a message he returns my call promptly, always calls me back after any service to see if everything was fine. I feel when you buy a car and drive it out of the showroom its very important how they treat customers afterwards. With my experience I had these past three years dealing with Cesar and the entire staff at Ferrari Maserati of Fort Lauderdale I look forward to future business with tham. More
THANK YOU HANK CARPENTER !!! Brought in my Ferrari California for service and was told by the service department the dealership didn't have any loner for me during the service. As Brought in my Ferrari California for service and was told by the service department the dealership didn't have any loner for me during the service. As I was outside waiting for my uber HANK CARPENTER just came out to ask if he could help me. I explained I would be in trouble for 3 days without my ´little pony´.....in 5 minutes Hank and the new manager RICK FELDMANN arranged a Maserati for me. Im super grateful for the customer service Hank provided. Will always recommend Hank to everyone, everywhere !!! More
Always an issue trying to get my car serviced. I prepaid for my services which comes with a loaner car. However every time I try and schedule my appointment for service they tell me there are no ca I prepaid for my services which comes with a loaner car. However every time I try and schedule my appointment for service they tell me there are no cars available to loan and they have to reschedule my service until a car is available. More
THE ABSOLUTE BEST IN CUSTOMER SERVICE CAN'T SAY ENOUGH ABOUT HOW GOOD OF A SERVICE TEAM FERRARI OF FORT LAUDERDALE HAS AND IN PARTICULAR SERVICE MANAGER GABE AND LUIS .IT IS NOT FUN WHE CAN'T SAY ENOUGH ABOUT HOW GOOD OF A SERVICE TEAM FERRARI OF FORT LAUDERDALE HAS AND IN PARTICULAR SERVICE MANAGER GABE AND LUIS .IT IS NOT FUN WHEN YOUR CAR BREAKS DOWN BUT THESE GUYS WILL MAKE SURE IT WILL BE FIXED PROMPTLY AND WITH LEAST HASSLE POSSIBLE . I FEEL GUYS LIKE GABE AND LUIS ARE A REAL ASSET AND A KEY IN CONTINUING THE OUTSTANDING SERVICE THAT FERRARI OF FORT LAUDERDALE PROVIDES. More
The broke my Ferrari there I just take my car for the annual services, and they broke one of my brakes calipers and the few diffuser, what was the excuse, the car arrive there w I just take my car for the annual services, and they broke one of my brakes calipers and the few diffuser, what was the excuse, the car arrive there with the roasted calipers, ceramic roasted caliper, so weird, then they try to fix the caliper even without to take the caliper out of the whell, the only option was get a new caliper in the price of 5500$, and 4 month to arrive to USA, cuz they said has to be order from Italy, or I have the option, to buy the all 4 calipers cuz causality they have in stock for 9000$ I take my car out of there in a towing flat bed; when the car arrive my place , my surprise , they broke the rear diffuser , I call the advisor gues what? Apparently according to him, all the 458 has that issue , the car alone get stress in the rear side and broke the diffuser , you know what , this is the worst experience Ina Ferrari dealeship, save your time money and car and don't take the car there , More
Superior customer service and beautiful collection After 8 years of driving the same car after graduating from professional school, I decided to purchase a new Massrati. I knew th car I wanted but I w After 8 years of driving the same car after graduating from professional school, I decided to purchase a new Massrati. I knew th car I wanted but I was surprised and impressed by the genuine kindness and caring shown to me by the staff. Hank was not only knowledgable but showed real caring and intergrity. I will not wait another 8 years to return for another upgrade. I highly recommend them. More
Hank Carpenter First met Hank when he worked for the local Ferrari Dealership in NC. He was on a work trip. Got to learn very quickly that he was a very passionate p First met Hank when he worked for the local Ferrari Dealership in NC. He was on a work trip. Got to learn very quickly that he was a very passionate person who is one of the most valuable resources when purchasing an exotic vehicle. Florida is lucky to have him and so are you if you've ever encountered him. A true gentlemen and willing to share information anytime. More
Excellent My experience with Maserati of Ft Lauderdale and Lanel has been great! Wonderful customer service. Lanel definitely goes above and beyond to help. Hig My experience with Maserati of Ft Lauderdale and Lanel has been great! Wonderful customer service. Lanel definitely goes above and beyond to help. Highly recommend! More