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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,319 Reviews

1,319 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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March 10, 2017

Excellent service!!!! Big thanks to Jim Rabb and the service department for fixing my transmission and the trunk. It was definitely the best service I've ever experienced! More

by Eljib
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Rabb
January 27, 2017

Excellent service professional Cesar Valdez has been my service advisor three years now since I bought my Maserati . From the first day until now he's always been their for me to an More

by Anthony S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar A Valdez
January 18, 2017

THANK YOU HANK CARPENTER !!! Brought in my Ferrari California for service and was told by the service department the dealership didn't have any loner for me during the service. As More

by Tiia1969
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hank Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2016

Always an issue trying to get my car serviced. I prepaid for my services which comes with a loaner car. However every time I try and schedule my appointment for service they tell me there are no ca More

by mpadron
Recommend Dealer
No
Employees Worked With
Luis
November 11, 2016

THE ABSOLUTE BEST IN CUSTOMER SERVICE CAN'T SAY ENOUGH ABOUT HOW GOOD OF A SERVICE TEAM FERRARI OF FORT LAUDERDALE HAS AND IN PARTICULAR SERVICE MANAGER GABE AND LUIS .IT IS NOT FUN WHE More

by SALAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE MANAGER GABE AND LUIS
August 13, 2016

The broke my Ferrari there I just take my car for the annual services, and they broke one of my brakes calipers and the few diffuser, what was the excuse, the car arrive there w More

by Ferraricavallino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
Aug 17, 2016 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We would like to apologize for your frustrating experience with us. Please know the situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. Our main priority at Ferrari-Maserati of Fort Lauderdale, is to provide every customer with excellent customer service, and we again apologize you did not experience this. Our Service Manager, Gabriel Casanova, would like to discuss this matter with you in greater detail one-on-one. At your convenience please contact him directly at 954.626.5514 / gcasanova@ferrarifl.com. We hope to hear from you soon and look forward to resolving your concerns with our dealership. Sincerely, The Ferrari-Maserati of Fort lauderdale Team.

April 26, 2016

Superior customer service and beautiful collection After 8 years of driving the same car after graduating from professional school, I decided to purchase a new Massrati. I knew th car I wanted but I w More

by Tamisha Denis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thanks and we appreciate your business. Please let us know if there's anything that we can do for you in the future and enjoy your Maserati!

September 04, 2015

Hank Carpenter First met Hank when he worked for the local Ferrari Dealership in NC. He was on a work trip. Got to learn very quickly that he was a very passionate p More

by Shunt599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 02, 2015

Excellent My experience with Maserati of Ft Lauderdale and Lanel has been great! Wonderful customer service. Lanel definitely goes above and beyond to help. Hig More

by Pearljen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanel Delgado
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