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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,417 Reviews

1,417 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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June 04, 2021

ABSOLUTELY, FANTASTIC! I USED YOUR SERVICES IN LONG ISLAND, NY AND THE OWNERSHIP EXPERIENCE OF HAVING A FERRARI 488 SPIDER CAN NOT BE BETTER. GOD BLESS THE WHOLE NETWORK. TROY FROM MT. VERNON, NY More

by troy35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

The service experience was outstanding. It was a pleasure dealing with Shawn, he was courteous, efficient, and had my car ready as he had promised. More

by GFONTINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
May 29, 2021

Excellent service experience. My service consultant , Luis was excellent and took care of everything. While waiting to get my vehicle driven out to me, at least five staff members asked me if I was bein More

by Racerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Best service follow up always get the job done fast service. Gabriel is the best service advisor. Knows the problem always makes you happy thank you More

by charles48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
April 29, 2021

Brought my car in for a oil change and to check A/C. Drop it off on a Tuesday and they did not start working on it until the following Monday. I had to call each day to find out the status of the work. No on More

by Dennis
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
William Maya
May 27, 2021 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hello Dennis, thank you for taking the time to leave us a review. We want to sincerely apologize for your negative experience with us. We strive to make each customer experience a positive one and are disappointed that this wasn’t the case for you. We may not be able to change the past but if you give us a chance, we can work to make things right. At your convenience, please contact us directly at customercarearfl@alfafl.com We hope to hear from you soon and look forward to resolving your concerns with our dealership.

April 08, 2021

Nice staff but work was not complete, as insid EOG car was dirty, so it makes me wonder if all work was done accurately. and if they care. More

by TIGERVEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucciano
Apr 09, 2021 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hello, thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We would love the opportunity to discuss this matter with you in greater detail one-on-one. At your convenience, please contact the Service Manager, Gabe, at gcasanova@ferrarifl.com / 954.633.5152. We hope to hear from you soon and look forward to resolving your concerns with our service department.

April 06, 2021

Easy to schedule, listened to my concerns, kept me informed, delivered in the time promised. Extremely Satisfied with William’s professionalism and the entire service experience. More

by Tia S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Maya
April 02, 2021

Brought in my Maserati QP for an oil change. Everything was great except the check out, which was crazy. The cashier indicated my car was coming near the garage doors. After waiting many minutes there, I a More

by aburns0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Professional, customer oriented and fast service. I can’t ask for more. On top of that it is a beautiful place where seems to be a clean and comfortable environment. More

by Jose Luis Larrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Amazing staff and service! Not only did they take my car in right away, they fixed the problem and also provided additional service to my car that was needed. Amazing experience! More

by SCHAHALIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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